Strategic Sales Accounts Development Manager in at FOH Inc

Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

Position Summary:

The Strategic Development Manager is part of the Strategic Development sales team. This role contributes to the success of the company by delivering new revenues streams from national corporate accounts. The Manager supports our vision by developing national strategies for strategic corporate accounts to achieve revenue and expense budgets.

Major Duties Include:

• Proactively works on long-term strategic planning and goal setting for Strategic Development Business Partners
• Build relationships with national corporate accounts
• Actively researches renovation or new build projects that can lead to future sales opportunities
• Collaborates with Field Sales to ensure compliance with corporate mandates and successful pull-through of specified products
• Collaborate with Product Development to assess the competitive landscape and to identify gaps in our product portfolio for new product introductions
• Incorporates BTI tools and Business Intelligence tools to drive customer retention and to optimize sales opportunities.
• Identifies new projects and new areas of opportunity
• Presents and analyzes sound business proposals to maximize ROI
• Contributes to the annual budgets, monthly/quarterly forecasts, and business updates
• Prepares insightful monthly analytical reports on performance, wins, and shortfalls by strategic accounts.
• Orchestrates large-scale projects from start to finish, using project management skills and leadership skills
• Successfully transforms strategies into tactical and measurable action plans
• Actively participates in planning of trade shows, regional and customer trade shows as well as attends these shows as needed
• Collaborates with the marketing department and customer experience team on campaigns and promotional material
• Consistently engages in divisional SWOT analyses for future needs identification
• Actively participates and engages during all one-on-one and group meetings
• Participates in special projects, handles emergency requests and performs other related duties as requested
• Promotes our FOH® Culture through action and leadership

Travel Requirements:

• 50-60% overnight travel
• Frequent air and auto travel will be necessary to attend trades shows throughout the year and build relationships with strategic accounts

Education, Experience, and Computer Skills:

• Minimum of 5+ years’ experience in sales experience in sales related to foodservice, hospitality industry with tabletop, buffet & guest room luxury accessories or related industry
• Proficient in all Microsoft Applications
• Knowledge in CRM systems; HubSpot
• Basic knowledge of ERP systems; SAP Business One
• College degree preferred

Skills Needed for Success:

• Ability to negotiate and close deals
• Ability to receive feedback and use it to improve performance
• Ability to adapt to new business unit landscape
• Return on investment mindset as it relates to scheduling, travel, and sales efforts
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Work collaboratively and as part of a diverse team
• Communicate with excellence and clarity, both verbally and in writing
• Project management skills and strong attention to detail
• Tech- savviness
• Strategic thinking, planning, and execution
• Ability to re-arrange tasks as priorities change
• Provides and follows directions and works under pressure to meet deadlines
• Presentation and public speaking skills
• Balances quick decision-making with thoughtful judgment
• Complete projects as a self-starter with minimum supervision
• Mentoring, coaching and leadership skills

Desired Characteristics and Qualifications:

• Organized, action and detail oriented
• Demonstrates sound work ethics
• Possesses cultural awareness and sensitivity
• Highly enthusiastic, positive-minded, and composed in challenging situations
• Thrives in a goal-driven environment
• Nimbleness to respond to ever-changing priorities in a high-growth environment
• Decisiveness
• High emotional intelligence
• Flexible to work outside normal work hours
• Acts and performs with an “ownership mentality”

Benefits & Pay:
At FOH®, we value our team members as our most important asset, which is why we offer a benefits package designed with their well-being in mind. In addition to multiple medical and dental options with supplemental insurance and 401(k) plan (fully vested) and bonus incentives, we offer paid holidays, vacation, and even time off to volunteer in the community and local charities. Our team also enjoys a collaborative culture that supports their growth.

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Our websites are the perfect place to learn more about FOH®

www.fohworldwide.com | www.frontofthehouse.com | www.roomthreesixty.com

Company Awards & Recognitions:
Diverse and Inclusive Employer 2023, 2024, and 2025
Most Family Friendly Employers 2023, 2024, and 2025
Fortune Best Workplaces in Manufacturing & Production 2023
Fortune Best Workplaces in Manufacturing & Production 2020
Best Dog-Friendly Company 2021
Best Workplaces in Manufacturing & Production 2019
Best Workplaces for Women 2019
Best Workplace for Women 2018
Best Medium Workspaces 2018
Best Workspaces in Manufacturing & Production