Non-Clinical in Anniston, Alabama at SOUTHERN IMMEDIATE CARE

SOUTHERN IMMEDIATE CARE
Anniston, Alabama, 36201, United States
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Job Description

Summary: Under general supervision and according to established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and walk-in patients to the clinic, answer telephone and route calls, enter demographic, insurance and scans all demographic information into the chart. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit & recording of clinic revenue.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Welcomes and greets patients and visitors, in person or on the telephone answering or referring patient inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Maintains patient account information by obtaining, recording, and updating personal data.
  • If asked, help train current and new hires on day-to-day operations of the clinic flow.
  • Verifies patients’ insurance and copay; obtains revenue by recording and updating financial information; and records and collects patient charges, deductibles, and co- insurance payments.
  • Log and batch credit card receipts and run reports from credit card machine daily; balance and reconcile revenue against posted payments.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; and anticipating needed supplies.
  • Helps patients in distress by responding to emergencies.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures completeness of patient forms; and protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.

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    Job Location

    Anniston, Alabama, 36201, United States

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