Help Desk Specialist (Active DOD Secret Clearance required) in Colorado Springs, Colorado at CompQsoft Inc.

Position: Helpdesk Specialist (Junior)

Location: SSFB, CO (Onsite Work)

Durations: Full-time with benefits

Client: US Space Force

Certification: Any IAT Level II

Clearance: Active Secret Clearance

Responsibilities:

• Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
• Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
• Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
• These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

• Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
• Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
• Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
• These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.