Director of IT in Boca Raton, Florida at US DEFAULT GROUP, INC.

Infrastructure and Systems:

• Mentor System Administrators, Network Administrators managing performance and development.
• Design, implement, and maintain secure, scalable network infrastructure to support business operations and ensure optimal performance.
• Manage project plans, communications, and status reporting, ensuring timely and successful completion of infrastructure and security projects.
• Monitor project prioritization and active projects, developing dashboards and reporting mechanisms for transparency and accountability.
• Manage projects and identify critical milestones and ensure timely delivery of secure IT services across the organization.
• Coordination and execution of BCP testing aligned with schedule.
• Step in directly to troubleshoot and resolve issues when required.

Vendor Management:

• Manage day-to-day vendor relationships and service performance.
• Support procurement of IT hardware, software, and services.
• Lead vendor negotiations to secure optimal terms, leveraging strong negotiation skills and market insight to ensure the firm consistently achieves the most competitive pricing and value.

Security:

• Lead the development, implementation, and monitoring of robust IT security policies and protocols to safeguard company and client data.
• Maintain compliance with regulatory standards, including NYDFS Cybersecurity Regulation and GLBA, staying informed of evolving requirements.
• Oversee the implementation and management of security frameworks and certification processes (PCI DSS, SOC 2, ISO 27001).
• Contribute to strategic planning and deliver innovative short- and long-term solutions for enterprise-wide IT and security initiatives.
• Work closely with legal and compliance teams to ensure IT policies meet regulatory obligations and industry best practices.
• Develop and deliver training programs to enhance security awareness and compliance.
• Oversee the design and execution of incident response plans and disaster recovery processes.
• Stay abreast of technological and security advancements through ongoing professional development, including industry conferences, workshops, and seminars.
• Set staff goals and objectives, implementing action plans to elevate security and service quality.
• Communicate clearly and effectively with administration, staff, and clients regarding security measures.
• Coordination of yearly penetration tests, and oversight of patch management program.
• Support Audits and documentation efforts.

Helpdesk:

• Direct daily Help Desk operations with the assistance of the Help Desk Supervisor.
• Champion company-wide initiatives in computer support services, emphasizing security, redundancy, and positive staff impact.
• Establish and uphold technical support and device standards, ensuring alignment with security mandates.
• Collaborate with support staff to ensure projects advance the department’s mission and strategic security goals.
• Investigate and resolve inquiries, complaints, and issues with a strong emphasis on client satisfaction.

Other Duties:

• Partner closely with the CIO to support development of IT strategy, priorities, and roadmap.
• Provide input on technology investments, resource planning, and operational improvements.
• Set team priorities and ensure alignment with company goals and IT direction.

Qualifications:

• Preferred master’s degree in information technology, cybersecurity, or a related field preferred.
• Minimum of 7 years’ experience with a degree, or 13 years without a degree, in IT operations and security.
• Expertise in IT security principles, risk management, and regulatory compliance standards.
• Familiarity with NYDFS, GLBA, NIST CSF 2.0, PCI DSS, SOC 2, and ISO 27001 frameworks.
• Experience in securing Azure cloud environments and maintaining hybrid infrastructures is required.
• Strong network experience in IT infrastructure, including design, implementation, and management of enterprise networks.
• Strong grasp of business and management principles, with proven ability to oversee departmental operations.
• Exceptional communication skills and able to articulate clearly.
• Proven success in managing cross-functional teams and collaborating with executive leadership on security and compliance initiatives.
• Hands-on experience with technologies such as Cisco, Nutanix, FortiGate, SolarWinds, and Azure.

Robertson, Anschutz, Schneid, Crane & Partners, PLLC is a national law firm specializing in creditors’ rights and real estate law, offering employees the opportunity to work on high-impact legal matters in a fast-paced, collaborative environment with strong growth potential. RASCP fosters a collaborative, performance-driven culture where employees are empowered to take ownership of their work, contribute to meaningful client outcomes, and continuously develop their skills within a fast-paced, evolving legal environment. Employees benefit from exposure to complex, high-impact legal matters, creating opportunities for professional growth, specialization, and long-term career development in a dynamic and essential sector of the legal industry.

With a team of over 1,100 professionals operating across 20 states, RASCP has a strong reputation for delivering innovative, efficient, and results-driven legal solutions in areas including foreclosure, bankruptcy, litigation, compliance, and real estate matters. RASCP combines the resources and reach of a large organization with a client-focused, boutique-style approach, allowing teams to provide tailored solutions while maintaining strong attorney-client relationships.