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Valet / H-2B & J-1 Driver in Vero Beach, Florida at GRAND HARBOR GOLF & BEACH CLUB INC

Job Function: Customer Service
GRAND HARBOR GOLF & BEACH CLUB INC
Vero Beach, Florida, 32960, United States
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Job Description

Position Title: Valet / H-2B & J-1 Driver

Reports to (Position Title): Dining Room Manager/F&B Director

Position Overview:
The Valet / H-2B & J-1 Driver is responsible for providing courteous, professional valet services to members and guests while also providing safe and reliable transportation for H-2B and J-1 employees. This position will coordinate and complete daily transportation assignments, including employee pickups, drop-offs, airport transportation, and transportation between employee housing and the Club or other designated locations.

When transportation duties are not required, this position will assist the Food & Beverage Department as a Food Runner and with other operational duties as assigned.

The ideal candidate is dependable, safety-conscious, service-oriented, flexible, and able to manage changing daily transportation and operational needs.

Essential Duties & Responsibilities:
Transportation – H-2B / J-1 Employees
• Safely transport H-2B and J-1 employees to and from designated locations, including employee housing, the Club, airports, and other approved destinations.
• Pick up and deliver H-2B and J-1 employees according to daily transportation schedules and assignments.
• Provide transportation to and from airports for arriving and departing employees.
• Review and follow daily transportation assignments and schedules provided by management.
• Communicate with management regarding changes to schedules, delays, transportation needs, or other issues.
• Ensure employees arrive at designated locations safely and on time.
• Assist employees with luggage when appropriate.
• Maintain accurate awareness of daily pickup and drop-off locations and schedules.
• Operate Club vehicles in a safe, courteous, and professional manner.
• Conduct basic inspections of assigned vehicles and report maintenance, safety, or cleanliness concerns to management.
• Keep assigned vehicles clean, organized, fueled, and ready for use.
• Follow all applicable traffic laws, Club policies, and vehicle safety procedures.
• Maintain confidentiality and professionalism when transporting employees, members, and guests.

Valet Services
• Meet and greet members and guests in a courteous and professional manner, using surnames when possible.
• Open vehicle doors for members and guests.
• Provide members and guests with valet tickets.
• Park vehicles in designated spaces and record the parking space number on the appropriate ticket.
• Maintain valet tickets in numerical order at the valet stand.
• Retrieve vehicles promptly when members or guests present their valet tickets.
• Open clubhouse doors for members and guests as needed.
• Maintain a clean, neat, and organized valet stand.
• Empty valet stand trash receptacles nightly.
• Provide a welcoming and professional first impression to members and guests.

Food & Beverage / Food Runner
• When not assigned to driving or valet duties, assist the Food & Beverage Department as a Food Runner.
• Deliver food and beverages from the kitchen or service areas to the appropriate tables promptly and accurately.
• Assist servers and other Food & Beverage team members as directed.
• Maintain cleanliness and organization of food-running and service areas.
• Assist with setup, clearing, and other dining room duties as needed.
• Provide courteous and professional service to members and guests.
.Knowledge, Skills, and Abilities:
• Maintain a positive work atmosphere by acting and communicating in a manner that promotes effective working relationships with members, guests, clients, coworkers, and management.
• Demonstrate flexibility and willingness to assist other departments and perform additional duties as operational needs require.
• Follow all Club policies, procedures, safety requirements, and applicable laws.
• Maintain a professional appearance and demeanor at all times.
• Perform such other duties as may be assigned by the Company at its discretion from time to time.

Credentials and Experience:
• Valid driver's license
• Clean driving record
• High School Diploma or GED preferred.
• Prior Club or previous valet experience a plus
• Excellent verbal communication and interpersonal skills.
• Strong customer service skills and a pleasant, professional demeanor.
• Ability to safely operate Club vehicles and navigate to various destinations.
• Ability to follow schedules, daily assignments, and transportation instructions accurately.
• Strong organizational and time-management skills.
• Ability to multitask and adjust to changing daily priorities.
• Dependable, punctual, and safety-conscious.
• Energetic and willing to work in a fast-paced hospitality environment.
• Ability to work independently with minimal supervision.
• Ability to interact professionally with members, guests, H-2B/J-1 employees, coworkers, and management.
• Ability to maintain composure and professionalism when schedules or assignments change.

Job Location

Vero Beach, Florida, 32960, United States

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