NextGen Career Coach (Multnomah and Washington Counties) in Portland, Oregon at IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.

POSITION: NextGen Career Coach (Multnomah and Washington Counties)

JOB CLASS/GRADE: Specialist 1 / Grade 8

WAGE: Starting at $48,600 per year based on experience

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: IRCO Main Office, 10301 NE Glisan St Portland OR 97220,

Hybrid schedule, must be available to work at least 2 days in person

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

NUMBER OF POSITIONS: (1)

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): NextGen - Youth Workforce Development Programs

SECTOR/DIVISION: Workforce Development / Workforce and Employment Services

REQUIREMENTS: Must possess a valid driver’s license and verification of current auto-

insurance and have full use of an automobile during work hours.

Program/Department Summary

NextGen Youth Program is one of the IRCO’s Workforce Development programs that prepares immigrant, refugee and other low-income youth for trainings in various high growth industries such as Healthcare, Construction, IT, and Advanced Manufacturing. It is a program funded through Worksystems Inc to provide career coaching, Work Readiness classes, and other activities for program youth and operates in Multnomah and Washington Counties. This position is part of the larger Workforce Development Department and joins over 45 skilled career coaches and employment services professionals.

Position Summary

The NextGen Career Coach is responsible for providing extensive and enhanced services to the clients with on-ramps to employment pathways through training, work experiences and occupational coaching in targeted industries with the goal of securing career track employment and Education. The NextGen Career Coach will provide coaching to enhanced individualized, long-term guidance and coaching for participants as they work through a career plan including progression through training and into work experiences, employment, or long-term training. The NextGen Career Coach will be working with project partners and other IRCO programs to ensure youth are connected to a career pathway program within the department or connected with other IRCO resources as needed.

Essential Functions

• Outreach to and recruitment of low-income youth facing barriers to career development.
• Connect with employers, navigate paid work experiences for the youth that are interested in gaining work experience.
• Facilitate participation in the career exploration process to develop and successfully engage in a dynamic career plan. Manage a caseload of 30-40 youth.
• Provide academic help to the youth that are pursuing secondary and post-secondary education
• Provide individualized career coaching to help participants explore training options, build employability, and develop life skills.
• Attain and apply expert knowledge of available training in various career fields.
• With assistance from the Program Coordinator, learn and apply rules and criteria of client eligibility, allowable services and expenditures, and program outcome expectations.
• Manage participant support services; follow program fiscal procedures.
• Engage participants in job readiness activities that will address cultural and linguistic barriers to employment.
• Assist participants with job search activities.
• Develop a system to plan, monitor and document programs and participate in activities.
• Link clients to community resources.
• Complete data entry and case notes in a data management system in an accurate and timely fashion; keep confidential files.
• Attend regular training provided by IRCO and funding agencies.
• Learn and apply complex program rules and policies.
• Coordinate with the Workforce team to deliver excellent client support and strong program performance.
• Provide resource information for tutoring during occupational training or volunteer management as necessary.
• Transport clients to and from group volunteering activities, work, and training site visits.

Secondary Functions

• Ability to learn, understand, and explain the benefits, requirements, and eligibility criteria of a complex youth career development program
• Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook and have the ability to use other software packages including internal and external e-mail/internet
• Ability to learn and access WorkSource services and the ability to learn and maintain data entry using I-Trac software.
• Ability to work autonomously and complete program objectives in a timely manner
• Successful candidates must have ability to maintain positive working relationships with the agency, programs and with all community contacts
• Have strong project and time management skills
• Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
• Ability to meet multiple, sometimes conflicting deadlines with strong analytical and decision-making abilities
• Ability to work in a fast-paced environment and make good judgments as it pertains to clients/customers and community partners
• Ability to maintain a high level of confidentiality
• Must have strong skills in decision making, interpersonal skills, conducting presentations, teamwork, problem analysis, creativity, negotiation, customer service, training/supervising, perform basic math (add, subtract, multiply and divide), perform basic programming (database setup, setting system defaults, some software modification) and independent judgment
• Must be punctual, maintain a good attendance record, able to work flexible and variable hours
• Must be able to use basic office equipment including computer, multi-line telephone, copy machine, fax machine and office
• Ability to form good working relationships with immigrant and refugee youth
• Ability to become knowledgeable about and give youth guidance about trainings and education leading to careers in construction, manufacturing, IT-technology, and healthcare
• Ability to represent IRCO and the program professionally in diverse community settings
• Ability to maintain efficient notes and records; ability to learn and use a data management system
• Ability to work effectively and to solve problems with creativity and initiative; ability to collaborate with and within an established team
• Strong intercultural and communication skills
• Strong organizational skills

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Associate degree or equivalent combination of training and experience
• Minimum 2 years of work experience

PREFERRED QUALIFICATIONS:

• Strong analytical, problem-solving skills
• Strong interpersonal skills
• Communicate effectively in a professional manner verbally and in writing

Physical, Mental, & Environmental Requirements

• Hybrid setting job
• Physical: Position requires little physical effort such as lifting, carrying, or constant movement, but does allow for movement needed to complete work tasks.
• Mental: There is regular variation in tasks and the job holder must decide which tasks to complete as well as the order in which tasks are completed.
• Environment: This level has a work environment that is well protected, with virtually no hazards or obstacles. There is very little element of personal risk or hazard. Job conditions are stable, usually well managed, and very comfortable.
• Schedule: The work schedule is stable and does not fluctuate.

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit packages to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending accounts

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
3. For questions about this position, please email jobs@irco.org

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.