Senior MEAL Officer in Concepcion, Mimaropa at Catholic Relief Services

Position title: Senior MEAL Officer

Location: Philippines | (Hybrid)
Responsibilities:

Roles and Key Responsibilities

1. MEAL System Design and Management

• Lead the design, implementation, and continuous improvement of the project's MEAL framework, systems, processes, and tools.
• Develop and maintain indicator reference sheets, monitoring plans, data flow procedures, databases, dashboards, and reporting templates.
• Ensure alignment of MEAL systems with CRS program quality standards, policies and procedures, and relevant carbon finance project requirements.
• Establish systems for data management, quality assurance, storage, confidentiality, and accessibility.
• Support the development and refinement of project results frameworks, logframes, and performance indicators.

2. Monitoring, Data Collection, and Verification

• Coordinate routine project monitoring activities, field verification, assessments, surveys, and data validation exercises.
• Develop quantitative and qualitative data collection tools and methodologies.
• Oversee data collection, entry, cleaning, analysis, and reporting to ensure accuracy, completeness, and timeliness.
• Monitor implementation progress against workplans, targets, milestones, and performance indicators.
• Identify implementation gaps, emerging risks, and challenges and provide recommendations for corrective action.

3. Evaluation, Research, and Learning

• Lead or support baseline studies, endline surveys, evaluations, and learning studies.
• Analyze quantitative and qualitative data to generate actionable insights for program improvement and decision-making.
• Facilitate quarterly reflection sessions, after-action reviews, and learning events.
• Coordinate documentation of lessons learned, best practices, innovations, and project achievements.
• Produce learning briefs, case studies, success stories, presentations, and knowledge products.

4. Accountability and Community Feedback Mechanisms

• Lead the implementation and strengthening of Feedback and Complaints Response Mechanisms (FCRM) across pilot sites.
• Ensure accessible, inclusive, and culturally appropriate feedback channels for all stakeholders, including indigenous people's communities.
• Monitor feedback trends, complaints resolution, response timelines, and documentation.
• Generate analyses and recommendations from stakeholder feedback to improve project implementation and accountability.

5. Reporting and Data Utilization

• Develop regular monitoring reports, dashboards, and analytical summaries for management, partners, and donors.
• Support preparation of quarterly, annual, and other reports through provision of quality data and analysis.
• Promote evidence-based decision-making and adaptive management across project implementation teams.

6. Capacity Strengthening and Technical Support

• Design and facilitate training, coaching, and mentoring activities on MEAL concepts, tools, methodologies, and data use.
• Provide technical guidance to project staff and partners on indicator measurement, reporting requirements, and learning processes.
• Support partners in reflecting on project experiences and using evidence to improve implementation effectiveness.

Qualifications:

Basic Qualifications

• Bachelor's degree in Statistics, Economics, Development Studies, Social Sciences, Environmental Science, Forestry, Agriculture, Public Administration, Data Science, or a related field.
• Minimum of 5 years of experience in MEAL.
• Experience designing and managing MEAL systems for donor-funded development, environmental, natural resource management, climate, or conservation projects.
• Demonstrated experience in quantitative and qualitative data collection, analysis, and reporting.
• Experience managing accountability and feedback mechanisms.
• Experience facilitating learning, reflection, and adaptive management processes.
• Experience working with local partners, indigenous peoples, and community-based organizations is highly desirable.
• Experience working in Mindanao, particularly Bukidnon and Davao del Norte, is highly desirable.
• Willingness and ability to travel regularly to field sites and remote communities.
  

Knowledge, Skills and Abilities

• Strong understanding of results-based management and theory of change approaches.
• Proficiency in data analysis software and digital data collection platforms (e.g., Excel, Power BI, KoboToolbox, or similar).
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent report writing, presentation, and communication skills.
• Ability to transform complex data into practical recommendations.
• Strong facilitation and capacity-strengthening skills.
• Ability to manage multiple priorities and meet deadlines.
• High attention to detail and commitment to data quality and accountability.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Teams).
• Ability to use online collaboration, project management, and data management platforms.
  

Required Languages:

• Excellent spoken and written English.
• Working knowledge of Bisaya is highly desirable.
  

Travel: Must be willing to travel up to 50% of the time to Malaybalay, Bukidnon and/or Talaingod, Davao del Norte.

Key Working Relationships: TBD
Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.