Outbound Warehouse Manager in New York at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Outbound Warehouse Manager based in the United States.
This role is responsible for leading outbound warehouse operations and ensuring customer shipments are accurate, timely, and efficiently managed.
You will oversee staging, shipping, labor allocation, carrier coordination, and daily warehouse activities across LTL, parcel, and truckload operations.
The position plays a key role in achieving strong on-time delivery performance while controlling operational costs and minimizing freight damage.
You will lead warehouse supervisors and team leads, coordinate closely with transportation partners, and collaborate with internal departments.
The role also involves maintaining safe, clean, compliant, and technology-enabled warehouse operations.
You will have opportunities to identify process improvements, introduce cost-saving measures, and implement operational changes that improve efficiency.
This is a hands-on leadership opportunity in a fast-paced distribution environment with meaningful responsibility for service, safety, and operational performance.
- Assign daily workloads and operational responsibilities to Warehouse Supervisors and Leads.
- Oversee the staging and shipment of outbound products through LTL, parcel, and truckload transportation channels.
- Verify shipment documentation and ensure paperwork accurately reflects products and customer orders.
- Coordinate with freight carriers to ensure scheduled pickups occur on time and escalate delays or issues to terminal managers when necessary.
- Manage labor hours, staffing levels, and consumable supplies within established budgets and work schedules.
- Adjust staffing, shifts, and additional workdays as required to meet operational demands.
- Minimize freight damage by ensuring appropriate packaging procedures and implementing improvements when needed.
- Manage warehouse IT infrastructure, including wireless RF scanning systems and related operational technology.
- Drive performance toward a 95% on-time delivery target.
- Ensure the warehouse operates safely, efficiently, cleanly, and in compliance with applicable internal and external requirements.
- Identify opportunities to improve efficiency, reduce costs, and strengthen outbound warehouse processes.
- Recommend solutions to operational problems and support the implementation of process improvements.
- Maintain effective communication and collaboration with internal departments and external transportation partners.
Requirements:
- 5–10 years of warehouse management experience, preferably with a strong background in outbound distribution operations.
- Demonstrated experience directly managing and leading warehouse employees, supervisors, or team leads.
- Experience working with ERP and Warehouse Management Systems (WMS).
- Strong proficiency with Microsoft Office applications.
- Ability to manage competing operational priorities in a fast-paced warehouse environment.
- Strong organizational, problem-solving, communication, and decision-making skills.
- Ability to analyze operational challenges, identify root causes, and implement practical improvements.
- Strong understanding of shipment accuracy, transportation coordination, warehouse safety, labor management, and delivery performance.
- Associate or Bachelor's degree is preferred.
- Experience with XA or Manhattan warehouse systems is a plus.
- Willingness and ability to travel domestically less than 10% of the time.
- Must be legally authorized to work in the United States.
Benefits:
- Fair and competitive compensation.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with employer match.
- Vacation, personal, and holiday days.
- Career development and mentoring opportunities.
- Opportunities for professional growth and advancement.
- Inclusive and supportive workplace culture.
- Full-time salaried position.
- Typical Monday–Friday schedule from approximately 7:00 a.m. to 5:00 p.m., with schedules subject to workload and operational requirements.
- Occasional Saturday work may be required.
- Domestic travel of less than 10%.