Manager Disability Benefits in Portland, Oregon at The Standard

Remote Type: Remote (USA)
Portland, OR
Time Type: Full time
Requisition ID: REQ006838
Description:

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

As a manager of disability benefits you’ll supervise a section of personnel and activities to ensure timely, accurate and thoroughly investigated disability decisions and ongoing management of claim liability, benefit payments, taxation of benefits, deductible income pursuit and reserve data.

• Supervise section personnel for claim decisions on new and continuing disability claims, customer service, management of policyholder accounts, and other customer needs.

• Implement intervention and reporting strategies in response to sales, marketing and client needs and claim trends

• Promote effective working relationships with Group Sales and Marketing, Special Accounts, Underwriting, and other operating units to install, service and retain existing accounts and contribute to the sale of new accounts.

Skills and Background You’ll Need

Education: Degree in Science, Business or related field is highly preferred. Additional experience may substitute in lieu of degree.

Experience:

• At least 5 years of experience in employee benefits with an emphasis on disability claim and leave administration and related product and service issues

• At least 2 years of experience in a related industry leadership role.

• Experience managing projects, resources, processes that include automation on offshore resources.

• Proven expertise in data and report management and presenting to groups, customers, and senior and executive leadership.

• Advanced knowledge of managed disability and claim management principles.

Key Behaviors of a Successful Candidate

• Adaptability: Quickly and resourcefully adapts to multiple changing work demands by adjusting team priorities to fit new circumstances.

• Developing People: Proactively provides ongoing constructive, behaviorally oriented feedback to others within the team to increase future performance.

• Engaging Hearts & Minds: Describes how team objectives and performance contribute to the department’s success to create a common purpose and intentions.

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Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$97,750.00 - $156,250.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

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