PACS Analyst in Granger, Indiana at Beacon Health System

Reports to the Applications Manager and monitors the daily function of the film/image areas and PACS worklist. Interacts with physicians and associates to locate images and/or reports. MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

PACS Analyst Duties:

• Assists in PACS workstation troubleshooting and downtime processes.
• Ensures database integrity by assisting in quality control of digital patient data.
• Working with HIM to clean up duplicate patients.
• Provides support to all Radiology staff as a resource for PACS workstation troubleshooting.
• Functions as support person for PC/network applications in Radiology, getting users in contact with the Help Desk.
• Notifies PACS Administrator, PACS vendors and/or PACS team members of systems errors.
• Provides assistance to departments outside of Radiology with regards to image viewing stations and PACS related software.
• Assists PACS Administrator with the verifications and validation on all upgrades, keeping detailed records of testing completed and any issues that arise.
• Identifies software/hardware support issues to ensure effective and timely resolutions, notifying PACS Administrator.
• Researches reported/discovered problems thoroughly before resolutions is implemented to assure that problems are concluded effectively without adverse affects on other data, software or users.
• Prioritizes problems/work for effective and timely resolutions.
• Using various computer software and equipment pertinent to Radiology Support Services.
• Assisting physicians and team members on the use of workstations and web based products.
• Providing routine information to other department personnel.
• Maintaining and building effective working relationships with internal and external contacts.
• Performing duties in accordance with department policies, procedures, and operations.

End User Training:

• Trains physicians/associates/Radiologist on all PACS related software. (all physicians at orientation to Beacon).
• Oversees all clerical staff's yearly certifications (Mammography and Radiology).
• Helps to design training tools for systems to address any training needs, updated as needed.
• Gets training from PACS Administrator on new applications and is able to function as a train the trainer for other staff.
• Keeps all upgrades and Imaging system documentation up to date for installs and upgrades.

Contribute to the overall effectiveness of the department:

• Completes other job-related duties and projects assigned by PACS Administrator, Imaging Manager or Radiology Directors.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent. A minimum of one year of medical office or imaging experience, as it relates to radiology, is required. Must understand basic anatomy, radiology terminology, and have computer skills. Experience in a radiology environment is preferred.

Knowledge & Skills

• Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with a wide range of internal and external contacts.
• Requires proficient computer skills to complete work assignments accurately and in a reasonable amount of time.
• Requires the skills necessary to use anatomy and radiology terminology; and the knowledge of medical abbreviations and their meanings.
• Requires the ability to use good judgment to make proper decisions using Beacon and departmental policies and procedures as a guide.
• Requires the effective phone usage skills necessary to process and relay information accurately.
• Working knowledge of Beacon standard software packages preferred.
• Training and presentation skills.
• Ability to manage multiple projects simultaneously.
• Technical computer troubleshooting skills.
• Must be detailed-oriented, have good communications and inter-personal skills, and display strong team member skills.
• Understanding of testing and quality control.

Working Conditions

• Works in an office environment with some possible mental/visual fatigue.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.