Director II, Learning Support Systems - Monroe Community College in Rochester, New York at Monroe Community College

Monroe Community College

Location: Rochester, NY Category: Administration Posted On: Thu Jul 11 2024 Job Description:

Function of Position:

The Director reports to the Dean of Academic Foundations and is responsible for the development, management, and evaluation of all learning assistance programs and activity. The Director is responsible for developing and coordinating a learning support system to advance student success at the College. The Director's responsibilities include supervision of campus-wide tutoring services, the Course-Based Learning Assistance program, the TRIO - Student Support Services grant, and other areas as determined by future planning.

Examples of Duties & Responsibilities:

Primary Functions:

Campus-wide Learning Assistance

• Oversees campus-wide learning assistance, including tutoring, course-based learning assistance, academic coaching and workshops;
• Develops and implements a learning support system strategic and assessment plan;
• Makes decisions based on relevant data;
• Leads an Academic Support System Advisory Team;
• Hires, trains, supervises, and evaluates tutors and other staff;
• Completes all paperwork and requirements for College Reading and Learning Association International Tutor Training Certification;
• Oversees tutoring-related tracking software;
• Manages staff in participating in recruitment/admissions activities;
• Researches current methodology and best practices in academic support services;
• Coordinates, with admissions and placement testing, a formal placement test preparation process;
• Serves as a resource for faculty and staff on student academic achievement issues and support; and
• Assists the Dean with other related duties as assigned that align with the duties outlined in the job description.

Trio Student Support Services (SSS)

• Directs, supervises, and assesses services and activities that support and advance grant objectives (grant primary investigator);
• Recruits, monitors, and evaluates grant staff;
• Articulates grant objectives to academic and administrative departments within the college;
• Coordinates with key college personnel, providing advice and information on promising trends and directions in the improvement of learning for low-income, first-generation, and physically/learning challenged student populations;
• Evaluates activities to make sure they're effective;
• Administers the grant budget;
• Monitors the program in compliance with federal standards

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Job Requirements:

Required Qualifications:

• Earned master's degree in education or another education-related field from a regionally-accredited higher education institution
• Two years' experience in higher education;
• Two years' experience as a tutor;
• Experience in developing and/or coordinating grant-related programs;
• Experience developing and coordinating services and activities for underserved students;
• Two years of personnel management and budget management experience;
• Understands the underlying philosophy of tutoring and Course-Based Learning Assistance;
• Evidence of technology proficiency, including databases, student tracking systems, and some assistive technology.

Preferred Qualifications:

• Five years' experience in community college at an administrative level;
• Experience in developing and/or coordinating grant-related programs dealing with at-risk populations (e.g., underserved, single-parents, adult, etc.) students and/or support services;
• Data-centered decision-maker;
• College Reading and Learning Association past and/or present membership.
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Salary: Salary is determined based on experience, internal equity and college budget. This position has a range of $78,000 to $84,600 and is based on these mentioned factors.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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