Medical Assistant - Geriatric Solutions in Phoenix, Arizona at Hospice of the Valley

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Position Profile

The Medical Assistant position for Geriatric Solutions is responsible for assisting providers with patient care and clerical tasks. Provides information to patients so they may fully utilize and benefit from practice services. Conveys a positive image of the company and provides exceptional customer service.

Responsibilities

• Will provide patient care responsibilities as assigned which may include: answering patient/family/caregiver calls which involves assessing the situation, obtaining pertinent information, and relaying information as necessary to the medical provider to receive further information as to how to proceed; relaying instructions to patient/families/caregivers.
• Performs clerical responsibilities as assigned which may include: completing forms/requisitions as needed; medication refills; accurately and thoroughly documenting in the patient reports, hospital notes, referral information, etc.; sending/receiving patient medical records; scheduling and confirming appointment; verifying and/or entering patient demographics; managing charts to ensure information is completed and filed appropriately.
• Maintains the strictest of confidentiality; adheres to all HIPAA guidelines/regulations.
• Performs other duties as assigned.

Minimum Qualifications

• Medical Assistant certification and or license preferred.
• High school diploma or GED required.
• Minimum one year work experience in medical practice; preferably service related.
• Basic knowledge of medical terminology.
• Excellent customer service and critical thinking skills.
• Strong organizational skills.
• Medical Assistant certification and or license preferred.

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V