Client Care Coordinator in Calgary, Alberta at WELL Health Technologies Corp

Entity: WELL Health Clinic Network Inc. 1

Position: Client Care Coordinator

Type: Full Time

Location: INLIV - 1111 Olympic Way SE #217, Calgary, AB T2G 0E6

Salary Range: $41,000 - $43,000 CAD per annum

About the Company:

WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 42,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 220 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL’s solutions are focused on specialized markets such as the gastrointestinal market, women’s health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol “WELL” and on the OTC Exchange under the symbol “WHTCF”. To learn more about the Company, please visit: www.well.company. 

Position Summary:

A seasoned receptionist/administrator dedicated to an excellent client experience. High energy and is great working with others. Excellent communicator with both clients and team members

What you will be doing:

• Provide high level client service and communication
• Responsible for creating invoices and taking payments
• Scan and link documents in multiple systems including our CHR (Collaborative Health Record) and scheduling software systems.
• Manage multiple schedules – booking, cancelling, and changing appointments
• Ability to follow procedure and take charge in an emergency (Fire Alarm, Evacuation, etc.)
• Supporting our Health Services team
• Flexibility to cover other shifts, when required

You Have:

• 2+ years of experience
• Proficient in using MS Office programs
• Knowledge and Experience using QuickBooks is an asset
• Superior customer service skills a must
• CHR experience an asset
• Experience working in a Medical Clinic or similar is an asset
• Medical Aesthetics experience an asset
• Excellent communication and interpersonal skills
• Attention to detail, ability to prioritize
• Self-motivated and a team player
• Hospitality experience is an asset

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

Want Read more about us: https://stories.well.company/