Title Assistant at Flying S Title and Escrow – MONTPELIER, Idaho

The Title Assistant performs a variety of clerical and administrative duties to support Title Officers in the completion of title orders. Responsibilities include locating, recording, posting, and computing information used in title processing, as well as organizing, filing, retrieving, and updating title-related materials such as legal documents, reports, maps, and files. The position maintains a high standard of professionalism and timeliness in all work, communication, and interactions with customers and team members.

Supervisory Responsibilities:

• None.

Essential Job Duties/Responsibilities:

• Proofread documents for accuracy and completeness; identify and correct errors or omissions.
• Research and record documents; manage the recording process efficiently.
• Perform administrative tasks to support title operations, including answering phone inquiries, delivering documents, typing, filing, duplicating, and maintaining workflow.
• Set up or cancel escrow/title files, including filing deposits and relevant documentation.
• Research and compile property profile information such as chain of title, tax statements, assessments, plat maps, demographics, legal descriptions, and parcel numbers.
• Provide general support to the title department to maintain operational efficiency.
• Prepare accurate reports, including verifying updated chains of title, waiving or adding objections, and listing appropriate endorsements to avoid claims.
• Respond to customer inquiries and resolve issues related to title clearance.
• Interpret and explain sections of the title report to customers.
• Verify legal descriptions (metes and bounds / lot and block) by researching property, address, and ownership; may revise maps and plats to ensure accurate property identification.
• Communicate effectively with company employees and customers via phone, in person, or written correspondence.
• Support and promote the company’s core values, purpose, goals, and culture.
• Adapt positively to changes in responsibilities and expectations.
• Adhere to all company policies and standards, including prompt, predictable, and regular attendance.
• Perform other job duties as assigned.

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• High attention to detail and strong organizational skills.
• Effective time management with a proven ability to meet deadlines.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and occasionally high-pressure environment.
• Proficient computer skills, including basic navigation and the ability to learn new programs; experience with Google Suite, Microsoft Office Suite, or similar software.
• Ability to operate a company or personal vehicle for errands or training.

Education and Experience:

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Valid driver’s license with the ability to pass an MVR and background check.

Physical Requirements:

• Prolonged periods of sitting and computer use.
• Must be able to lift up to 50 pounds at times.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change any time with or without notice.