Technician Long Term Care-Processing at Hoagland Pharmacy – Bellingham, Washington

PHARMACY TECHNICIAN-OFFICE LTC

Report to: LTC PHARMACY TECHNICIAN SUPERVISOR

JOB SUMMARY

Assist Pharmacy Manager and Staff Pharmacists with stocking and dispensing pharmaceuticals. Offer customer service by processing prescriptions, payments, and initiating third-party billing.

ESSENTIAL FUNCTIONS

· Prescription processing including triaging phone orders, counting/filling prescriptions, labeling bottles, and answering routine patient inquiries.

· Properly document and bill diabetic testing supplies.

· Will refer new prescriptions, questions from providers and customers regarding health care, and changes in prescriptions to the Pharmacist.

· Provider prompt, professional service to customers while protecting PHI (Private Health Information) and complying with the State of Washington Statutes, Rules, and Regulations Governing Practices of Pharmacy.

· Maintain customer confidentiality at all times as required by HIPAA.

· Efficient and accurate data entry and record keeping in compliance with company policies and procedures.

· Works effectively with other company employees, managers, and departments.

· Performs all job functions with Company Mission, Vision, and Goal Statements in mind.

JOB REQUIREMENTS AND QUALIFICATIONS

Education, Certificate, and Licensure

High school diploma or general education degree (GED); State of Washington Pharmacy Technician License is required.

Math Ability

Must demonstrate proficient ability to apply mathematical concepts such as basic algebra and geometry to such tasks as calculating figures and amounts, discounts, interest, commissions, proportions, percentages, area, circumference, and volume to practical situations.

Supervisory Requirements

This job has no supervisory requirements or authority.

Availability

Ability to work regularly scheduled shifts between the hours of 9am and 6pm Monday-Friday, Saturday 9am-5pm.

Reasoning Ability

Must demonstrate proficient ability to understand, apply, and interpret an extensive array of information, variables, and instruction where only limited standardization exists to define problems, collect data, establish facts, and draw valid conclusions.

JOB REQUIREMENTS AND QUALIFICATIONS (CONTINUED)

Language and Communication Ability

Must demonstrate proficient ability to foster professional working relationships utilizing strong interpersonal and communication skills organization-wide. Applicant must demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations and effectively present and debate any assortment of information relevant to their area of expertise and designated responsibilities and duties with members of the Company and on behalf of the Company when appropriate. Additionally, the applicant must demonstrate the ability to write reports, business correspondence, and procedure manuals.

Physical Demands

Must demonstrate the ability to work in a standard office setting and use standard office equipment, which may include but is not limited to: computers, fax and copy machines, and other office supplies. Requires stamina to maintain attention to detail despite interruptions; strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions and stamina to frequently sit for extended periods of time. Additionally, the employee is consistently required to walk and lift and/or move up to 50 pounds.

Technology Skills

Must demonstrate proficient ability and practical knowledge of personal computer use, word processing software, and system software. Additionally, the applicant must demonstrate the ability to quickly and proficiently learn to use company specific software programs and any other handheld or technology tools as required for completing job tasks.

OTHER INFORMATION

Must demonstrate proficiency and productivity in a fast paced environment with unscheduled interruptions while maintaining acceptable judgment, responsibility, and assumption for decisions, consequences, and results. Applicant must demonstrate good organization, time management, and communication skills. Occasionally an adjusted work schedule is required to accommodate company needs.

NOTICE

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.

Must demonstrate practical knowledge of computers, software, and products applicable to the industry. Additionally, the applicant is expected to demonstrate the ability to quickly acquire knowledge of departmental program structure (Mission, Vision, and Goal Statements) and department policies and procedures. Must be able to work a flexible schedule, as needed, and have the ability to demonstrate effective time management skills while working independently with minimal supervision.