Administrative Assistant (Community Services at Mid-Cumberland Community Agency – Gallatin, Tennessee

Mission Statement:

Mid-Cumberland Community Action Agency will act as a stepping stone to create stronger communities where families with low incomes have opportunities to connect, grow, and maintain dignity.

Summary

The Administrative Assistant will support the Community Service Department by processing applications, determining eligibility for services, and managing electronic filing and scanning tasks. This role requires strong attention to detail, the ability to assess circumstances quickly, and proficiency with computer systems. The ideal candidate is a self-starter, organized, and capable of working efficiently within a team environment.

Essential Duties and Responsibilities

1. Perform data entry with accuracy and efficiency.
2. Process and manage files and applications in compliance with agency guidelines.
3. Maintain electronic filing systems and ensure proper document organization.
4. Scan and upload documents into the agency’s database.
5. Conduct eligibility determinations for program applicants.
6. Build and maintain community networks to support outreach efforts.
7. Perform other duties as assigned to support department operations.

Qualifications and Skills

• Education: High School Diploma or equivalent required.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to work efficiently.
  • Proficiency in computer applications and data entry.
  • Ability to assess and determine eligibility based on program guidelines.
  • Self-motivated with strong organizational skills.

Management retains the right to waive education or experience requirements based on an evaluation of the candidate’s demonstrated competence. A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.