Sales (Revenue) Operations Lead in Fishers, Indiana at Miebach

About Miebach

Miebach Consulting is a global leader in supply chain advisory and engineering. For over 50 years, we've helped organizations transform their supply chains into strategic assets. Our network of experts spans four continents, 27 cities, and counting.

About the role

This role reports directly to the North America Sales Lead and is tightly aligned with sales priorities and performance.

We are seeking a highly driven Revenue Operations Manager to build and scale the operational engine that underpins our commercial growth. This role is primarily focused on supporting the sales organization, aligning processes, technology, and data to drive pipeline visibility, improve execution, and enable data-driven decision-making, with selective collaboration across marketing and other functions.

You will play a critical role in translating sales strategy into execution—owning the systems, workflows, and reporting that power our go-to-market engine. This includes ensuring sales teams are executing effectively against defined targeting and priorities, while maintaining a single source of truth across all commercial activities.

This role requires a hands-on operator who can both design scalable processes and actively drive execution—owning the tech stack, enforcing data quality standards, and continuously identifying opportunities to enhance performance and efficiency.

This role acts as the operational backbone of the sales organization, ensuring that sales operates with consistency, visibility, and accountability through well-managed data, systems, and processes. The environment requires building and scaling foundational capabilities, with significant opportunity to shape how sales operations are structured and executed.

Key Responsibilities

CRM & Data Infrastructure

• Own and optimize CRM (Sugar), including data model, system design, and workflows aligned to sales motions
• Build structured, intuitive workflows that drive consistency without slowing sellers
• Establish and enforce standards for data completeness, accuracy, and consistency
• Design and manage processes that ensure ongoing data quality and accountability
• Improve adoption by reducing friction and eliminating offline tracking
• Oversee integrations to ensure seamless data flow and minimal duplication of effort

Targeting Execution & Data Management

• Build and maintain prioritized account lists based on defined ICP and segmentation
• Translate targeting strategy into actionable datasets for sales execution
• Ensure focus on the right accounts and segments through consistent alignment
• Support outbound efforts through clean, structured data and segmentation logic
• Translate targeting strategy into actionable data sets that sales teams can execute against
• Ensure focus on the right accounts and segments by reinforcing alignment to priorities
• Enable outbound and account-based efforts through clean, well-structured data and segmentation

Pipeline Management & Reporting

• Own visibility into the full sales pipeline from early activity through closed deals
• Build reporting that connects top-of-funnel inputs to revenue outcomes
• Develop dashboards (Power BI or similar) highlighting performance, trends, and risks
• Define, track, and maintain consistent reporting of core sales KPIs
• Provide visibility into lead volume, quality, and conversion into pipeline
• Analyze conversion across stages to highlight where deals stall or drop off
• Connect lead generation activity to pipeline creation through clear reporting
• Evaluate sales effectiveness using data and highlight performance insights
• Monitor data quality through reporting and surface gaps impacting accuracy
• Ensure reporting is consistent, credible, and trusted by leadership

Sales Process Execution

• Define and refine core sales processes, including lead flow, pipeline stages, and handoffs
• Own and improve the process for transferring sales data to operations, finance, and delivery teams
• Ensure downstream teams receive accurate, complete, and timely information
• Standardize workflows to reduce ambiguity and improve execution consistency
• Continuously assess processes to improve efficiency and effectiveness

Cross Functional Alignment (Sales-Led)

• Align sales with marketing, delivery, and finance through shared metrics, definitions, and operating rhythms
• Support forecasting, pipeline reviews, and performance tracking led by the sales organization
• Act as the point of accountability for system usage, data integrity, and adherence to defined processes
• Ensure commitments across teams are clearly tracked and followed through

Qualifications

• 3–6+ years in Sales Operations, Revenue Operations, or similar roles
• Experience building and managing CRM systems aligned to real sales workflows
• Strong understanding of B2B sales pipelines, funnel metrics, and performance drivers
• Ability to connect activity data to pipeline and revenue outcomes
• Experience with GTM tools (CRM, enrichment, engagement platforms)
• Proficiency in Power BI or similar reporting tools
• Strong analytical skills with the ability to translate data into actionable insights
• Track record of improving system adoption and enforcing disciplined use of tools
• Strong project management skills and ability to drive cross-functional initiatives
• Hands-on, execution-oriented mindset with comfort in building processes from the ground up
• Ability to collaborate effectively with sales leadership and cross-functional teams

What Success Looks Like

• CRM data is accurate, complete, and consistently maintained across all records
• Sales pipeline is clearly visible with reliable reporting across all stages
• Sales teams consistently use systems and follow defined processes
• Leadership has timely, trusted insights into pipeline health and performance
• Data flows seamlessly to finance, operations, and delivery teams without gaps or rework

Why This Role Stands Out

• High ownership of the sales operating system (CRM, data, reporting) with direct impact on how the team executes day-to-day
• Build-and-scale environment—significant opportunity to design processes, not just maintain them
• Close partnership with North America Sales Leadership, with visibility into priorities and decision-making
• Clear accountability for data quality and system discipline—your work directly improves trust in reporting and forecasting
• Meaningful cross-functional exposure (finance, delivery, global teams) without diluted ownership