Practice Manager - Wheelersburg FCC/Jackson Internal Medicine & Specialties at King's Daughters – Wheelersburg, Ohio

Responsible for needs analysis and performance improvement activities in achieving efficiencies in a physician office setting/hospital outpatient department; develops, plans, organizes, and directs practice operations in partnership with providers, support staff and medical practice management leadership. Directly supervises the following in assigned medical practices/hospital departments: Medical Practice Supervisors in addition to Nursing and Office Professionals. Responsible for the overall direction, coordination, and evaluation of the employees within the assigned medical practices; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Oversees the daily operations of various medical practice environments using responsible interpretation and integration of KDMC policy and procedure; assists in developing and implementing the strategic long and short-range plans that are in line with the goals of the health system.

Represents medical practice and interacts with regulatory agencies, insurance carriers, and other professional and community groups; identifies and facilitates processes, workflows and staffing mixes that will lead to practice sustainability and efficiencies using the electronic medical record.

Participates as a medical practice management division representative on various committees in the hospital environment and communities served.

Forecasts trends involving healthcare, staff development and competency needs and verification and establishes and maintains reporting systems.

Participates in the development and implementation of operational and capital budgeting processes; enhances operational effectiveness, emphasizing cost containment and high¬ quality patient care.

Recognizes the vital role of customers in the organization and provides assistance, cooperation and service 100% of the time as apart of the daily work. Incorporates information from formal and informal customer and patient feedback processes into the employees' daily practice.

Contributes to the success of the organization by participating in organizational and customer service/employee relations action plan programs, keeping current on new developments within the health system and by performing other duties as assigned.

This job operates in a professional office environment routinely using standard office equipment such as computers.

Occasionally requires travel to and from off-site locations

The noise level in this position is usually low.

Frequently required to maintain a stationary position behind a computer or while presenting to individuals or groups.

Frequently required to move about throughout the Medical Center or while rounding.

Constantly required to communicate with people electronically, telephonically and in-person requiring talking and hearing.

Constantly required to operate a computer and telephone.

Constantly required to lift and/or move up to 15 pounds.

Frequently required to lift and/or move up to 25 pounds.

Occasionally required to lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.