ACE Garden Center Manager in Middleton, Wisconsin at Niemann Foods
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Job Description
SUMMARY
Responsible for establishing and maintaining genuine customer care, oversees and is accountable for the operation of a garden center, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
- Maintains quality and stock levels of the Garden Center
- Monitors the cleanliness of the Garden Center daily
- Provides information to customers on the care of flowers and plants
- Develops, implements, maintains, and coordinates aggressive and creative merchandising plans which maximize sales and variety
- Supervises Garden Center Associates to ensure efficient labor utilization and effectiveness in meeting department objectives
- Manages the Garden Center department receiving, invoicing, pricing, shrink control, and inventory to ensure proper product control and gross profit goals are met
- Supervises the Garden Center safety
- Follows and NFI policies and procedures along with any State and Federal Regulations.
- Other duties as assigned
KEY ATTRIBUTES
- Friendly
- Enjoys taking care of the customer
- Knowledge
- Working with plants
- Passion for what they sell
- Able to motivate others
- Verbal and written skills
- Able to plan and execute
- Detailed and organized
SUPERVISORY RESPONSIBILITIES
- Manages 2-4 Associates in the garden center.
- Provide direction, coordination, and evaluation of the Garden Center and Associates.
- Follows NFI policies and applicable federal, state and local laws.
- Assign and direct work
- Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
- Horticulture helpful
- High school diploma or general education degree (GED)
- Possess product knowledge of garden center related products
LANGUAGE SKILLS
- Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence
- Present information and respond to questions from customers or Associates
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
- This position has no required certificates, licenses, or registrations.
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Knives
- Apron
- Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Climb
- Balance
- Stoop
- Kneel
- Crouch
- Crawl
- Smell
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Frequently (Between 1/3 to 2/3 of the time)
- Fumes or airborne particles
- Wet and/or humid conditions
Occasionally
- Outside weather conditions
- Moving mechanical parts
- Toxic or caustic chemicals
Noise Level
- Moderate in most areas
PAY RANGE (depends on industry experience)
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location