IT Support Technician at National Exchange Bank & Trust – Fond du Lac, Wisconsin

Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Summary

As an IT Support Technician, you will be the first point of contact for team members seeking technical help. In this role you’ll dive into hands-on troubleshooting, perform in‑house repairs, and research solutions that keep our technology running smoothly. You’ll gain exposure to a broad range of systems and may also assist with network, server, and workstation support. This is a great opportunity to grow your skills, contribute to meaningful work, and make a real impact across the organization.

Skills and Qualifications

To excel in this role, candidates should bring a strong mix of technical ability, problem-solving skills, and customer-focused support experience, including:

• Strong attention to detail and ability to document procedures clearly
• Solid understanding of IT support fundamentals, including computer repair
• Technical proficiency with Windows and Microsoft Office
• General knowledge of Microsoft-based networking and hardware platforms
• Ability to work independently with strong problem‑solving skills
• Actively pursuing an IT‑related degree or possessing equivalent experience

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package including the following:

• Health, Dental & Vision Insurance
• Wellbeing Program
• HSA, FSA, Short & Long Term Disability
• Life/Accident insurance
• 401(k) with Employer Match & Profit Sharing
• Paid Time Off
• Flexible Scheduling & Telecommuting Options
• Education Assistance Program
• Products & Service Discounts & more!