Dining Services Manager at West Bay Holdings 7 LLC – Sherman Oaks, California

Position Title: Dining Room Manager

Department: Food & Beverage

Exempt Status: Exempt

Supervisor: Director of Food and Beverage

We’re seeking a Dining Room Manager who believes great service is about more than food — it’s about connection, dignity, and experience. In this leadership role, you’ll oversee daily dining operations across Independent Living, Assisted Living, and Memory Care, ensuring every resident enjoys a welcoming, polished, and resident-centered dining experience.

Our community serves 400+ residents and prides itself on hospitality that feels refined, warm, and consistent — every meal, every table, every day.

As Dining Room Manager, you’ll be the heartbeat of front-of-house operations, setting the tone for service excellence while mentoring and supporting your team.

PRINCIPAL DUTIES:

Essential Job Duties:

• Uphold hospitality standards appropriate for an upscale senior living community of 400+ residents.
• Ensure that we deliver impeccable and consistent service at every table.
• Handle guest complaints or special requests discreetly and effectively.
• Enforce fine-dining service standards such as etiquette, timing, and communication.
• Foster a culture of professionalism, teamwork, and work calm under pressure.
• Monitor service flow, timing between courses, and table resets.
• Assist with inventory management for front-of-house supplies.
• Recruit, train, and mentor front-of-house staff (leads, servers, runners, and hosts).

QUALIFICATIONS:

· High school diploma; some college or degree in hospitality management is preferred.

· 3+ years of work experience in casual or fine dining.

· 3+ years of experience leadership is preferred.

· Experienced in both front of the house and back of the house operations

· Must be ServSafe® Certified

The Variel of Woodland Hills is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state, and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. We review all applications and strive to hire the candidates who are the most qualified to perform the essential functions of the position with or without reasonable accommodations.