Remote Booking Services Coordinator at Destination Knot – New York, New York

We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a flexible remote environment.

Support clients with organizing trip details, dates, and experience options

Assist with booking coordination, confirmations, and follow-up communication

Provide excellent customer service through phone, email, and messaging

Maintain accurate client information, preferences, and booking notes

Help gather details needed for reservations, itineraries, and planning materials

Stay informed about available destinations, services, and experience offerings

Respond to client inquiries and provide timely support

Collaborate with the team to ensure smooth and positive client experiences

Perform general administrative tasks related to booking and client support

Strong communication and customer service skills

Highly organized with strong attention to detail

Comfortable working remotely and managing your own schedule

Able to learn new systems and online tools

Professional, dependable, and motivated

No prior experience required full training is provided

Comprehensive training and continued support

Access to tools, resources, and booking systems

Flexible remote scheduling

One-on-one guidance to help you grow in the role

A positive and supportive team environment

This is a remote role with flexible hours. You will be assisting clients with planning needs, coordinating booking details, and helping ensure smooth, enjoyable travel-related experiences. This position is performance-based and best suited for individuals who are self-motivated and enjoy independent work.