General Manager- Colorado at Hello! Destination Management – Greenwood Village, Colorado

GENERAL MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! DESCRIPTION: The General Manager (GM) is responsible for the ongoing business success of the office. This includes revenue, program execution, financial performance, and employee development. Priorities include successful Sales results which require Business Source development, and effective implementation of proven Hello! processes with emphasis on development of discipline leaders and consistent performance measurement. The GM also facilitates efficient interaction with critical corporate support teams such as IT and Software Development, Creative Services and the National Resource Group, the National Sales team and Accounting. OBJECTIVES: Develop strategic plans for optimized productivity. Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Uphold standards of excellence and the highest quality. Seek out opportunities for expansion and growth by developing new business relationships. Provide guidance and feedback to help others strengthen specific knowledge/skill areas. GROW TALENT Know personal goals and values of each teammate: do you sincerely care. Guiding not doing: Accountability: BUISNESS SYSTEMS & PROCESSES Know which are critical. Know why (more effective, efficient once mastered, differentiator-competitive edge) Commit to them (populating them, mastering them, and committing your people to them) Make leaders aware of problems; do not use system weaknesses as excuses. FINANCIAL RESPONSIBILITY: Know each Account Executive status and associated goals and their relationship to the office goals. Know office financial forecast, goals, and status. Review income statements for significant changes in revenue categorization and expenses. BUSINESS DEVELOPMENT: New Revenue and Existing Revenue: Determine the targets, revise periodically. Determine who is responsible for each target. Actions and frequency: set weekly tasks for Account Executives. Strive for proactive touches (face to face, phone calls, or something sincerely personal) with a target(s) every day. PAY: To be discussed during the interview SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. Equal Opportunity Employer (EEO) Statement Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. ADA Essential Functions Statement The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation. Physical & Environmental Requirements This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language. Reasonable Accommodation Statement We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources. Pay Transparency Notice Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law. At-will Employment As an employee of Hello! Destination Management, your employment has been and continues to be “at-will.” This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company. Job Description Disclaimer This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs.