Systems Administrator I - (ITS System Services) at Central Piedmont Community College – Charlotte, North Carolina

The Systems Administrator I will provide entry-level system support including, planning, deploying, troubleshooting and maintenance in all aspects of the infrastructure environment. The Systems Administrator I will be required to perform entry level to mid-level technical and administrative tasks. This candidate will be performing duties within the scope of Central Piedmont’s policy and procedures.

Applicants are encouraged to apply promptly, as this posting may be taken down before the listed closing date once adequate candidate interest has been reached.

• Ensuring the security and efficiency of IT infrastructure
• Monitoring system performance and troubleshooting issues
• Collecting and analyzing data to forecast infrastructure system needs before issues arise
• Identifying issues and implementing plans for remediation before the issues negatively impact the business.
• Performing Active Directory Administration tasks
• Performing Software Updates (Windows and other 3rd party software)
• Installing and configuring software and hardware on physical and virtual systems
• The ability to read and write instructions, see, hear, operate a computer, comprehend, and then carry out directives when instructed
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable, reliable, and prompt attendance
• Other duties as assigned

• Associate Degree in IT or related field or higher
• At least 2 years of experience in the Information Technology field
• Industry certifications that demonstrate proficiency with Enterprise I.T. Infrastructure such as Cisco, Microsoft, CompTIA, etc.
• Certifications relevant to the items in Knowledge, Skills, Abilities and Worker Characteristics are preferred.
• ITIL Foundation certification is required (or should be obtained within 9 months of appointment).

Knowledge, Skills, Abilities and Worker Characteristics:

• Proficient with Computer and Server Operating Systems in a virtual machine environment
• Proficient with the installation, configuration and troubleshooting of virtual computer systems
• Extensive knowledge and experience with Windows Server Operating Systems
• Extensive knowledge and experience with Active Directory
• Extensive knowledge and experience with storage, virtual machines or Cisco UCS equipment
• Monitoring, working tickets in the ticketing system and seeing them through to completion
• ‘How to’ documentation of Infrastructure procedures
• Handling emergent issues as they arise
• Server setup, deployment and maintenance
• Windows workstation and server patching
• Office 365 administration and maintenance
• Storage Administration
• VMWare Administration
• Citrix Server Administration
• Backup and Data Retention activities
• Assisting vendors and other 3rd parties with implementation of any professional service installations
  
  

Working Conditions:
This position is full-time.
Occasional after-hour and weekend support may be necessary.