Director of Housekeeping in King of Prussia, Pennsylvania at Wurzak Hotel Group @ Sheraton Valley Forge

Wurzak Hotel Group is looking for a Director of Housekeeping to lead the Housekeeping department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible planning, organization, development and direction for the overall operation of the Housekeeping Department in accordance with hotel and brand guidelines, and as directed by the General Manager, to assure that the highest degree of sanitation and cleanliness is always maintained.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Directs Housekeeping staff in the fulfillment of project assignments within budget, with quality, and on schedule
• Evaluates safe work practices in job performance reviews
• Maintains the care and use of supplies, equipment, etc. and the appearance of housekeeping areas, and performs regular inspections of public areas and rooms for sanitation, order, safety and proper performance of assigned duties
• Assures that Housekeeping staff always follows established safety regulations in the use of equipment and supplies
• Inspects storage rooms, utility and janitorial closet, etc., for upkeep and supply control
• Requisitions all Housekeeping supplies and equipment and maintains adequate inventory levels to provide a clean, safe and comfortable environment
• Communicates with supervisors/managers to adequately plan for housekeeping services and activities
• Coordinates Housekeeping/Laundry services and activities with other related departments
• Coordinates and monitors guest room changes and responds to guest requests promptly and according to policies
• Processes payables efficiently, according to policies and procedures.
• Seeks out novel methods and principles and incorporates them into existing housekeeping practices
• Ensures maintenance problems are promptly reported through proper channels
• Complies with all company policies and procedures
• Writes shift reports including reports on any incidents of theft, accidents or injuries when assigned
• Responds to guest requests, concerns and problems to ensure guest satisfaction
• Reports any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
• High school diploma/GED
• Minimum five years related housekeeping experience in a full-service hotel
• Minimum 3-5 years’ experience in a supervisory capacity
• Familiarity with hospitality industry practices required

Compensation and Benefits
• Competitive Salary
• Paid Time Off
• Medical, Dental, Vision health insurance
• Robust supplemental insurance for Life, AD&D, Pets, legal and more
• Wellness programs for mental, physical, and financial wellness
• Hotel and travel discounts
• Generous retirement/401k benefits
• Education and professional development

About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.

Find out more about us on our website or visit our Linkedin page!

Notice
FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. THIS EMPLOYER PARTICIPATES IN E-VERIFY. THIS EMPLOYER WILL PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA) AND, IF NECESSARY, THE DEPARTMENT OF HOMELAND SECURITY (DHS), WITH INFORMATION FROM EACH NEW EMPLOYEE’S FORM I-9 TO CONFIRM WORK AUTHORIZATION. OFFICE OF SPECIAL COUNSEL AT 1-800-255-7688 (TDD: 1-800-237-2515).