Customer Service Representative in Kyle, Texas at Core Collision Centers

Core Collision Center is seeking a full-time Customer Service Representative to join our team in Kyle, Texas! The ideal candidate will be a friendly, organized, and dependable professional who enjoys helping customers and supporting a busy team. This role functions primarily as a customer service professional supporting our customers throughout the repair process.

Responsibilities:

• Greet customers and provide updates throughout the repair process
• Answer phone calls and respond to inquiries promptly and professionally
• Assist estimators with scheduling, documentation, and customer coordination
• Work with customers during the vehicle drop-off and delivery process
• Collect and verify required signatures, authorizations, payments, and insurance information
• Communicate professionally with customers and internal teams via phone, email, and text messaging
• Follow up on open tasks and support a positive customer experience

Benefits:

• 2 Weeks paid time off annually, plus 6 paid holidays
• Health, dental, vision insurance available on your first day of work
• Retirement plan with company match
• Company-paid life and short-term disability insurance
• Weekly pay via direct deposit

Requirements:

• Strong communication and interpersonal skills
• Previous experience in customer service; experience in auto repair or insurance is a plus
• Ability to multitask and stay organized in a fast-paced environment
• Professional demeanor and a team-first attitude

Core Collision Center is a new auto body repair shop in the Kyle/Buda area. We are proud to serve our local Kyle and surrounding area customers with quality repairs and excellent service. If you're ready to be part of a growing team with a passion for providing a great customer experience, we’d love to meet you!

Pay range $17 to $18 per hour.