Events Production Lead Technician in Corning, New York at The Corning Museum of Glass

About The Corning Museum of Glass

The Corning Museum of Glass (CMoG) was established in 1951 by Corning Glass Works (now Corning Incorporated) as a gift to the nation commemorating the company’s 100th anniversary. CMoG is an independent not-for-profit museum dedicated to exploring a single material: glass. Welcoming more than 300,000 annual visitors from around the world, the Museum's campus is home to the world’s most comprehensive collection of glass, the world’s foremost library on glass, and one of the premier glassworking schools in the world. CMoG was named by the New York Times among the U.S. museums to see for 2025, and Newsweek readers voted CMoG one of the Top 3 Best Art Museums in America.

Glass is a versatile, ancient material that is still being explored and understood by artists, scientists, and historians today. The story of glass is a story about art, history, culture, technology, science, craft, and design. 50,000+ objects representing more than 3,500 years of history are included in the Museum’s collection—ranging from a portrait of an ancient Egyptian pharaoh to a 200-inch telescope lens to contemporary sculpture. The Museum regularly publishes journals, educational videos and scholarly publications—many of which can be accessed online from anywhere in the world.

We believe that prioritizing diversity, opportunity, belonging, and accessibility strengthens our Museum and enhances our ability to connect with all communities. We are actively fostering an inclusive culture that values and respects a wide range of perspectives and experiences. Creating a culture of belonging is central to our mission and helps ensure the Museum is welcoming to all.

SUMMARY

Provide audio-visual support for events across The Corning Museum of Glass (Museum), ensuring all AV needs are delivered, maintained, and functioning effectively. Work under the direction of the Events Production and Program Manager (EPPM) to assist with inventory management of AV equipment, including backup supplies. Act as the primary daily point of contact for temporary production technicians.

RESPONSIBILITIES

Technical Production Support

· Provide full technical support for events, including setup, operation, troubleshooting, and teardown of audio-visual, lighting, and staging systems

· Maintain all event space systems (audio, lighting, projection, screens, and staging equipment), ensuring functionality and addressing repair or upgrade needs

· Assist with inventory control and coordinate equipment logistics, including external vendor rentals and staging requirements

· Perform routine maintenance and assist with upgrades of technical equipment and systems

· Contribute to development and maintenance of standard operating procedures and training documentation

Event Execution & Client Support

· Collaborate with event planners, internal teams, and clients to support event execution, technical requirements, and overall event flow

· Assist event clients with preparation and execution of presentation materials

· Respond to client and team inquiries in a professional, timely, and solution-oriented manner before, during, and after events

Audio / Video / Lighting Operations

· Deliver high-quality audio, video, and lighting execution, including live mixing and system operation

· Troubleshoot technical issues across audio, video, and lighting systems during events

· Demonstrate working knowledge of audio systems (including Dante), video signal flow, and lighting control systems (including DMX and grandMA)

Stage and Production Support

· Support stage production needs including rigging, truss work, soft goods, and stage decking setup and strike

· Coordinate with internal and external crews to ensure smooth execution of production elements

· Operate production intercom systems and support overall backstage communication

Team Coordination

· Serve as day-to-day point of contact for temporary production technicians, providing coordination, guidance, and support

General

· Actively and intentionally support the Museum’s commitment to diversity, equity, accessibility, and inclusion.

· Actively support the Museum’s Advancement initiatives.

· Adhere to all safety regulations to ensure a safe and healthy environment for events and staff

· Safeguard and maintain control of organizational assets, minimizing risk of loss or damage

· Handle customer and vendor proprietary information with strict confidentiality

· Stay current with industry trends and advancements in audio-visual technology

· Maintain flexibility to work additional hours as needed to meet job requirements

· Actively participate in team meetings, contributing ideas and solutions to support event success

· Collaborate as a member of cross-functional teams and work groups, as needed

EDUCATION AND EXPERIENCE

· Bachelor’s degree in audio-visual technology or a related field preferred

· Minimum of five (5) years’ experience supporting live events, with strong expertise in audio-visual and lighting systems

· Hands-on experience setting up, operating, troubleshooting, and repairing a wide range of audio-visual equipment

· Proficiency with Microsoft Office and cloud-based platforms (Office 365, OneDrive, SharePoint, Teams) and ability to quickly learn new software

· Strong communication skills with experience providing clear updates on projects, repairs, and support activities

· Experience creating training materials and delivering end-user training

SKILLS AND ABILITIES

· Uphold the Museum’s mission, vision, and values while representing the organization professionally in all interactions

· Adhere to organizational and departmental policies and procedures

· Manage multiple priorities and deadlines with flexibility, resourcefulness, and a solution-oriented approach

· Build and maintain strong professional relationships with colleagues, volunteers, and external stakeholders

· Deliver exceptional customer service in a fast-paced, high-demand environment

· Work independently and collaboratively, providing clear communication and consistent updates

· Handle sensitive and confidential information with discretion

· Maintain a flexible schedule, including availability for evenings, weekends, and holidays

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required move about, operate/use equipment, detect/distinguish, and reach. The employee is frequently required to remain in a stationary position, ascend/descend, position oneself, and communicate. The employee is occasionally required to detect/distinguish (to be aware of emergency situations through smell as well as detect overheating equipment). Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and ability to distinguish color and adjust focus.

The employee is frequently required to move/transport up to 50 pounds.

The work environment is regularly indoors and climate controlled. The work environment is frequently working near moving mechanical parts and high precarious places. The work environment is occasionally indoors not climate controlled, odors, fumes, airborne particles, outdoor weather conditions (events), extreme heat (filming hot glass shows). The noise level in the work environment is usually moderate but occasionally in louder environments due to concerts, performances and various events (never for more than 3 hours).

SAFETY RESPONSIBILITIES

The employee shall be fully acquainted with and comply with all safety policies and procedures of the Corning Museum of Glass.

CONFIDENTIALITY

Maintain confidentiality of information related to the Corning Museum of Glass and employees that may be encountered, either formally or informally, during the normal course of business.

DISCLAIMER

The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Corning Museum of Glass as the needs of the Museum and requirements of the job change.