Valet Attendant in Minneapolis, Minnesota at LAZ Parking Midwest, LLC

Valet Attendant

Valet Attendant

LAZ Hospitality | Resort & Hotel Operations | Full-Time & Part-Time | Non-Exempt (Tipped)

Be the First Impression Guests Remember

At LAZ Hospitality, our people are the foundation of our success. As a Valet Attendant, you play an important role in creating exceptional guest experiences from the moment guests arrive until the moment they depart.

This position is more than parking vehicles. You serve as a hospitality ambassador who helps create memorable first and last impressions while delivering outstanding service, maintaining safe operations, and supporting the overall guest experience.

Whether you're looking to build a career in hospitality, gain valuable customer service experience, or join a company that values growth and development, LAZ Hospitality offers an opportunity to make a meaningful impact every day.

Why Join LAZ Hospitality?

• Flexible full-time and part-time opportunities
• Competitive hourly pay plus tip potential
• Daily interaction with guests in a fun, fast-paced environment
• Paid training and ongoing development
• Career growth and advancement opportunities
• Positive team atmosphere and supportive leadership
• PayActiv, access earned wages before payday
• Free company uniforms
• Employee Assistance Program (EAP)
• Health coaching and wellness resources
• Employee recognition and development programs

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Life Insurance Options

Part-time employees averaging at least 30 hours per week may become eligible for benefits after six months of employment.

About LAZ Hospitality

LAZ Hospitality is a specialized division within LAZ Parking focused exclusively on hotel and resort partnerships nationwide.

Our success is built on exceptional service, strong client relationships, operational excellence, and investing in our people. We believe in promoting from within, recognizing great performance, and creating career opportunities for team members who are passionate about hospitality and service.

At LAZ, parking is our industry, but people are our passion.

Schedule & Availability

This position supports hospitality operations that serve guests seven days a week. Schedule flexibility may include:

• Morning shifts
• Afternoon shifts
• Evening shifts
• Overnight shifts
• Weekends
• Holidays
• Peak travel periods

The Spirit of the Position

As a Valet Attendant, you are the face of LAZ Hospitality.

Your friendly personality, professional appearance, and commitment to outstanding guest service create memorable experiences for every guest you encounter. You will safely park and retrieve vehicles, assist guests with luggage, maintain organized arrival and departure experiences, and deliver the hospitality standards our partners and guests expect.

You bring professionalism, energy, reliability, and a hospitality-first mindset to every shift.

What You'll Do Guest Experience & Hospitality

• Welcome guests with enthusiasm upon arrival and departure.
• Greet guests professionally and create warm, memorable first impressions.
• Open vehicle and hotel doors for arriving and departing guests.
• Assist guests with luggage and personal belongings.
• Provide directions, recommendations, and general property information.
• Build rapport with guests and deliver exceptional customer service.
• Respond to guest needs quickly and professionally.
• Create memorable interactions that reflect hospitality excellence.

Valet Operations

• Safely park and retrieve guest vehicles in a timely manner.
• Issue valet tickets and explain vehicle retrieval procedures.
• Manage vehicle keys according to company procedures.
• Conduct visual inspections of vehicles when required.
• Direct traffic and maintain organized vehicle flow in high-volume areas.
• Ensure valet areas remain safe, organized, and guest-focused.
• Handle guest vehicles with care and professionalism.
• Follow all safety, security, and operational procedures.

Team & Service Excellence

• Work collaboratively with hotel and hospitality teams.
• Maintain professionalism while working independently or as part of a team.
• Support teammates during peak business periods.
• Follow all company safety and operational procedures.
• Deliver service that exceeds guest expectations.
• Communicate effectively with coworkers, supervisors, and hotel partners.
• Represent LAZ Hospitality with integrity, energy, and pride.
• Perform additional duties and special assignments as needed.

Who You Are Hospitality Driven

You enjoy helping others and understand how meaningful great service can be to a guest's experience.

Friendly & Energetic

You bring a positive attitude, welcoming personality, and enthusiasm to every interaction.

Dependable

You show up ready to contribute, take ownership of responsibilities, and support your team.

Calm Under Pressure

You thrive in fast-paced environments and stay focused during busy arrival and departure periods.

Team-Oriented

You value collaboration, communicate effectively, and contribute to a positive workplace culture.

Safe Driver

You understand the importance of protecting guest property and operating vehicles responsibly and carefully.

Qualifications Required

• Valid driver's license with a driving record that meets company standards.
• Minimum of two years of driving experience.
• Strong customer service skills.
• Ability to communicate effectively in English.
• Ability to safely operate a variety of vehicles.
• Ability to work outdoors in varying weather conditions.
• Ability to work flexible schedules based on business needs.

Preferred

• Previous valet, hotel, restaurant, resort, parking, or hospitality experience.
• Experience driving both automatic and manual transmission vehicles.
• High school diploma or GED.
• Experience working in a fast-paced customer-facing environment.
• Bilingual skills are a plus.

No valet experience? No problem. We can train the right candidate with a great attitude, strong customer-service skills, and a passion for hospitality.

Physical Requirements

This position requires the ability to:

• Work outdoors in varying weather conditions, including heat, rain, wind, and snow.
• Stand, walk, and run for extended periods.
• Lift, push, and pull up to 50 pounds.
• Bend, stoop, squat, and move frequently throughout a shift.
• Safely enter and exit a wide variety of vehicles.
• Assist guests with luggage and personal belongings.
• Maintain an active presence throughout the operation.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Create Memorable Experiences. Build Your Hospitality Career.

If you enjoy working with people, delivering exceptional service, and being part of a team that creates memorable guest experiences every day, we'd love to meet you.

Join LAZ Hospitality and become the first and last impression guests remember.

FLSA Status: Non-Exempt (Tipped)

LAZ Hospitality is an Equal Opportunity Employer and participates in E-Verify. Equal employment opportunities are provided to all employees and applicants without regard to any characteristic protected by federal, state, or local law.

**Anticipated Application Deadline:** This posting will remain open until filled, or until **November 30, 2026**, whichever comes first. LAZ anticipates closing applications on November 30, 2026, consistent with the Colorado Equal Pay for Equal Work Act (C.R.S. 8-5-201) and 7 CCR 1103-18, Rule 11.1.3.