Technical Administrator in Bloomington, Illinois at State Farm Mutual Automobile Insurance Company

Location US-IL-Bloomington;US-GA-Dunwoody;US-TX-Richardson;US-AZ-Tempe
Job Category Technology and UX
Position Type Regular Full Time
Req ID 45063
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

HYBRID Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Bloomington, IL; Richardson, TX; Atlanta, GA; or Tempe, AZ

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Responsibilities

The Enterprise Technology Claims Cloud Operations team is seeking an experienced Technical Administrator to support the administration, monitoring, maintenance, and operational support of our Claims Cloud Platform and related technologies. This is an AWESOME opportunity to work on a team that enables secure, scalable, and well-governed cloud platform services that simplify how we do business, drive efficiency, reduce expenses, and improve employee experience.

This is an operations-focused role suited for someone who enjoys cloud platform administration, troubleshooting, supportability, governance, and continuous improvement in a large enterprise environment.

A Cloud Technical Administrator focuses on deploying, managing, and operating workloads on AWS and Red Hat Open Shift. Key responsibilities include:

• Monitoring and Logging: Using CloudWatch, CloudTrail, Dynatrace and other AWS services to track system performance, security, and operational health
• High-Availability and Disaster Recovery: Designing multi-zone deployments, Auto Scaling, and backup strategies to ensure business continuity
• Networking and Security: Configuring VPCs, security groups, NACLs, Firewalls, and implementing IAM policies and encryption to meet compliance requirements
• Cost and Performance Optimization: Implementing resource tagging, cost management tools, and selecting appropriate pricing models to optimize Cloud infrastructure
• Automation: Using AWS CloudFormation, Systems Manager, and CLI tools to automate deployment and operational tasks

Focus Areas:

• Deploying, managing, and operating Cloud workloads
• Monitoring, logging, and troubleshooting
• Implementing security controls and compliance
• Networking concepts (DNS, TCP/IP, firewalls)
• High availability, performance, and capacity planning
• Business continuity and disaster recovery procedures
• Incident identification and remediation
• Collects and analyzes information to identify opportunities for infrastructure system improvement, suggests solutions and develops implementation and integration plans for infrastructure system upgrades
• Leverages coding, scripting or AI to identify and automate repetitive or manual tasks

Qualifications

We Are Seeking Candidates With:

• 3+ years of experience in cloud technical administration and platform support, including infrastructure support, automation support, or a related technology operations role.
• 3+ years of experience in Amazon Web Services administration.
• Experience supporting production platforms or applications, including monitoring, troubleshooting, incident triage, maintenance, and operational documentation.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $80,600 - $120,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!