Client Support - Weekends in Harrodsburg, Kentucky at Isaiah House

Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law.

The Client Support role is essential to Isaiah House’s ability to provide clients with a secure, consistent, and encouraging treatment environment. This position assists with day-to-day residential operations by guiding clients through established routines, reinforcing program guidelines, and helping ensure continued participation in available services. Through dependable communication, active supervision, and consistent follow-up, Client Support employees contribute to client well-being, effective team coordination, and a positive treatment experience.

This position is based in a residential treatment facility serving female clients. Employees provide direct, on-site assistance and are expected to uphold professional boundaries, protect confidential information, respect client privacy, promote safety, and consistently apply trauma-informed care practices.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance
• 401(k) Option
• Paid holidays
• PTO after 90 Days

Additional Information:

• Schedule: Full-time, Friday - Sunday 7:30am - 8:00pm
• Work Environment: On-site
• Travel Requirements: Rarely, if any.

Physical Requirements:

• Ability to carry out the essential duties of the position, with or without reasonable accommodation.
• Ability to remain standing, walk, sit, and move throughout the facility for prolonged periods.
• Ability to observe client activity and respond promptly to safety issues or emergency situations.
• Ability to operate a vehicle and transport clients to appointments, admissions, discharges, or other approved locations as necessary.
• Ability to support routine client activities, conduct facility checks, and complete assigned shift duties.
• Ability to occasionally lift, carry, push, or pull items weighing up to 50 pounds, including equipment and supplies.

Key Job Responsibilities:

• Promote consistency and accountability by helping clients follow established schedules and daily routines.
• Observe client whereabouts, conduct, and overall safety while reinforcing program rules and expectations.
• Coordinate with Program and Medical team members to support client needs and maintain effective facility operations.
• Provide client transportation for appointments, admissions, discharges, and other authorized destinations as required.
• Complete required forms, logs, reports, and shift documentation accurately and within established timeframes.

Required Qaulifications:

• High school diploma or equivalent is preferred.
• Must possess a valid Kentucky driver’s license.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to manage conflict and respond appropriately to challenging situations.
• Familiarity with substance use disorder treatment is preferred.
• Ability to understand and follow organizational policies, procedures, and program standards.
• Ability to work effectively both independently and as part of a team in a client-centered environment.