Health Operations Coordinator in Fort St. James, British Columbia at Nakazdli Whuten

Job Title: Health Operations Coordinator

Location: Fort St. James, Nak’azdli Whut’en Health Center

Number of Positions: 1

Employment Type: Term – 1 Year

Reporting Manager: Health Manager

Wage: $25.00 to $30.00 an hour based on experience

About Us

Nak'azdli Whut'en is a proud Dakelh First Nation located near Fort St. James, British Columbia. Our community is deeply rooted in Dakelh culture, language, and values, emphasizing a connection to the land and a commitment to the well-being of our people. We are dedicated to creating inclusive and supportive services that reflect our culture and respect the unique perspectives and needs of our members. At Nak'azdli Whut'en, we strive to provide community-focused health and social services that uphold Indigenous values and address the distinct challenges facing our community.

We recognize that skills and experience can be gained in many ways. If you are interested in this role but do not meet all of the listed qualifications, we still encourage you to apply. We are committed to supporting growth through mentorship and development opportunities. We strongly encourage applications from community members and First Nations, Inuit, and Métis individuals, and neurodiverse individuals whose knowledge, perspectives, and lived experiences are valued and essential to our work.

Job Summary

Nak'azdli Whut'en Health Centre is seeking a highly organized, proactive, and solution-focused Health Operations Coordinator to join our team. This is more than an administrative role, it is a key operational position that works closely with the Health Manager to coordinate the day-to-day operations of the Health Centre and ensure services are delivered efficiently, effectively, and in alignment with organizational priorities.

As the primary operational support to the Health Manager, the Health Operations Coordinator serves as the central point of coordination for daily operations, helping to ensure priorities remain on track, operational issues are resolved promptly, and continuity of services is maintained. The coordinator acts as the primary operational contact when the Health Manager is away from the office by coordinating workflow, monitoring priorities, supporting operational accountability, and ensuring the Health Centre continues to operate smoothly.

This role is ideal for someone who enjoys creating systems, solving problems, anticipating needs, coordinating multiple priorities, and supporting operational excellence. By providing strong operational coordination, the Health Operations Coordinator enables the Health Manager to focus on strategic leadership, community partnerships, program development, and implementation of the Nak'azdli Whut'en 10-Year Health Plan.

Key Duties & Responsibilities:

Operational Coordination

• Coordinate the day-to-day operations of the Health Centre.
• Act as the operational contact in the Health Manager's absence.
• Monitor daily workflow, staff attendance, scheduling, and operational priorities.
• Coordinate task assignments and follow up to ensure work is completed.
• Resolve routine operational issues and escalate significant concerns to the Health Manager.
• Keep the Health Manager informed of operational issues requiring leadership decisions.

Executive Support

• Manage the Health Manager's calendar, meetings, and priorities.
• Prepare agendas, reports, presentations, briefing notes, and meeting minutes.
• Track projects, deadlines, action items, and operational commitments.
• Coordinate meetings and special projects.

Operational Systems & Accountability

• Maintain operational tracking systems, dashboards, and shared electronic filing systems.
• Coordinate operational documentation, policies, procedures, and accreditation records.
• Monitor reporting deadlines and follow up on outstanding operational requirements.
• Promote accountability, efficiency, and continuous improvement across the Health Centre.

Financial & Administrative Coordination

• Prepare cheque requisitions and review supporting documentation.
• Review employee expense claims for completeness.
• Track contracts, agreements, and operational documentation.
• Monitor financial documentation to ensure organizational processes are followed.

Occupational Health & Safety

• Coordinate OH&S activities, workplace inspections, and emergency preparedness documentation.
• Monitor office safety and recommend corrective actions.
• Support compliance with organizational safety standards.

Continuous Quality Improvement

• Support accreditation and quality improvement initiatives.
• Identify opportunities to improve workflows, systems, and operational efficiency.
• Support implementation of priorities identified in the Nak'azdli Whut'en 10-Year Health Plan and Community Vision Plan.

Required Knowledge, Skills & Abilities:

• Diploma in Business Administration, Office Administration, Health Administration, Public Administration, Project Management, or a related field, or an equivalent combination of education and experience.
• Strong organizational, planning, and problem-solving skills.
• Ability to anticipate needs and work independently.
• Excellent communication and interpersonal skills.
• Ability to coordinate multiple priorities in a fast-paced environment.
• High level of professionalism, discretion, and confidentiality.
• Proficiency with Microsoft Office, Teams, and electronic document management systems.
• Knowledge of Occupational Health & Safety and continuous quality improvement principles.
• Valid BC Class 5 Driver's License.
• Satisfactory Criminal Record Check with vulnerable sector
• WHMIS Certification (or willingness to obtain).
• Occupational First Aid Level 1 (or willingness to obtain).

Working Conditions:

• Attend meetings and potentially deliver presentations.
• Engage in phone calls, emails, and interpersonal interactions.
• Extended computer use and periods of sitting.
• Manual dexterity required for using desktop computers and peripherals.

Compensation & Benefits

Competitive salary based on experience and qualifications

• Comprehensive benefits package including:
  • Extended health and dental coverage
  • Pension contributions
  • Clinical supervision and peer support
  • Professional development and training allowance
  • Employee wellness supports

Hours of Work

Regular hours are 8:00 a.m. – 4:00 p.m., Monday to Friday (7 hours per day, up to 35 hours per week). While most work will occur during regular hours, occasional evenings, weekends, or overtime work may be required with prior approval from your supervisor.

Indigenous Commitment Statement

"Nak'azdli Whut'en is committed to fostering a culturally safe and inclusive work environment that reflects the values, traditions, and aspirations of Indigenous peoples. We actively encourage and prioritize applicants from First Nations, Metis, and Inuit communities.to apply. We recognize the importance of cultural knowledge and experience, and we honor and respect Indigenous ways of knowing and being."

Application Instructions

Nak’azdli Whut’en offers the opportunity to lead with purpose and create meaningful change for our community. You will have the chance to shape the future, empower a talented team, and build a legacy that reflects our values and aspirations. If this aligns with your career goals, we encourage you to apply directly through our job posting. You can also send us your resume, cover letter, and three references by email to jobs@nakazdliwhuten.ca

Accommodations are available upon request throughout the recruitment process. We thank all applicants, however, only candidates selected for interviews will be contacted.