HVAC Service Lead in Salt Lake City, Utah at Intermountain Home Services LLC

Overview:

Same Day Heating & Air Plumbing and Electrical is seeking highly experienced and HVAC Service Technicians to join our team. This role is ideal for someone who takes pride in their work, values collaboration, and is committed to doing things the right way—every time. You’ll handle diagnostic, maintenance, and repair tasks for a range of commercial and residential HVAC systems, always putting the customer first and safety at the forefront.

You’ll thrive here if you value quality, respect others, and are eager to grow in a company that takes care of its people and leads with its values.

Position Mission:

To deliver high-quality HVAC service that ensures customer satisfaction, system performance, and safety. As a Service Technician, you will represent our commitment to excellence in every job, taking pride in your craft, solving problems with integrity, and continuously growing your technical skills.

Key Responsibilities:

• Diagnose, repair, and maintain heating, ventilation, and air conditioning systems a residential setting.
• Perform routine inspections and preventative maintenance on HVAC systems.
• Communicate clearly with customers about service issues, options, and recommendations.
• Complete service tickets and documentation accurately and in a timely manner.
• Ensure compliance with all safety standards, codes, and procedures.
• Work independently and collaboratively to resolve complex technical issues.
• Maintain tools, equipment, and company vehicle in good condition.
• Participate in ongoing training to stay current with systems, technologies, and certifications.

Core Competencies:

• Technical Skill: Proficient in diagnostics, troubleshooting, and repairs for a wide range of HVAC systems.
• Customer Focus: Communicates respectfully, sets clear expectations, and works to build long-term trust with customers.
• Accountability: Shows up prepared, follows through, and takes pride in completing work with excellence.
• Team-Oriented: Supports coworkers, shares knowledge, and contributes to a positive work culture.
• Adaptable: Learns quickly, stays coachable, and embraces feedback as a tool for growth.
• Safety-Conscious: Follows safety protocols rigorously and promotes a safe jobsite for everyone.

Aligned with Our Core Values

• Excellence: You execute every service call with skill, care, and attention to detail.
• Integrity: You do what’s right, even when no one is watching, and stand by your work.
• Solution-Oriented: You approach challenges with humility and a drive to get better every day.
• Collaboration: You share knowledge, support teammates, and build trust across roles.
• Innovation: You’re open to new tools, evolving standards, and better ways of doing the job.

Qualifications

• 2–5 years of experience in HVAC service or maintenance (residential preferred).
• EPA Certification required
• Valid driver’s license and clean driving record.
• Ability to pass a background check and drug screening.
• Strong problem-solving skills and mechanical aptitude.
• Ability to work in a variety of environments, including rooftops, attics, and crawlspaces.

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Fair, Flexible, and Performance-Driven Pay

• Competitive salaries across the board, benchmarked to market
• Incentive-based pay and commissions for most field and customer-facing roles
• Company vehicles for field techs, and tool purchase programs to support your craft

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays

Career Growth That’s Real

• Paid certifications and tuition reimbursement for eligible roles
• Leadership development opportunities
• Career pathing initiatives for every position underway

A Culture That’s Results-Oriented and Human:

• You’ll be seen, heard, and expected to lead—at every level.
• Our leaders are accessible, hands-on, and committed to removing barriers.
• We work hard, move fast, and support one another like family.

What Sets Us Apart

• Bold mission. We’re building the most respected, scalable home services company in America.
• Strong brands. People know and trust our names in the communities we serve.
• Elite standards. We’re not here to be average—we’re here to be great.
• Real opportunity. Whether you’re new to the industry or a seasoned pro, you’ll find room to grow here.

Same Day Heating & Air Plumbing and Electrical / Intermountain Home Services is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.