Senior Director of Software Quality Assurance in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director of Software Quality Assurance based in the United States.

As the Senior Director of Software Quality Assurance, you will lead the vision, strategy, and execution of quality across a complex, multi-product SaaS ecosystem. This is a high-impact leadership opportunity to shape quality engineering practices, scale global QA operations, and champion a culture where quality is embedded throughout the software development lifecycle. Working closely with Engineering, Product, and Platform leaders, you will drive modern testing strategies, automation, performance engineering, and AI-enabled quality initiatives. The role combines technical leadership, organizational development, and strategic decision-making to ensure reliable, secure, and scalable software delivery. If you are passionate about building high-performing teams and advancing quality at enterprise scale, this position offers the opportunity to make a lasting impact in an innovative, collaborative environment.

• Define and execute the long-term quality assurance strategy, aligning testing initiatives with engineering priorities, product roadmaps, and business objectives.
• Build, mentor, and scale a globally distributed QA organization spanning manual, automation, and performance testing while fostering a culture of continuous improvement and technical excellence.
• Establish enterprise-wide testing standards, automation frameworks, performance engineering practices, and quality gates integrated into modern CI/CD pipelines.
• Partner with Engineering, Product, and Platform teams to promote a shift-left quality approach, ensuring testing and risk assessment are embedded from the earliest design stages.
• Drive the adoption of AI-assisted testing capabilities, including automated test generation, intelligent analysis, and quality validation for AI-assisted software development.
• Define quality metrics, reporting frameworks, and executive dashboards to monitor release readiness, defect trends, automation effectiveness, and overall software quality.
• Standardize testing tools, environments, and processes while overseeing QA budgets, vendor relationships, and strategic technology investments.
• Communicate quality strategy, technical risks, and organizational priorities to executive stakeholders while influencing engineering decisions across multiple teams.

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline, or equivalent professional experience.
• 10–15 years of experience in software quality engineering, including extensive leadership experience managing QA managers and large, distributed teams.
• Proven success leading quality assurance across enterprise-scale, multi-tenant SaaS platforms with expertise in manual, automated, and performance testing.
• Strong knowledge of modern automation frameworks and testing tools such as Playwright, Selenium, Cypress, Appium, REST Assured, Postman, and performance testing solutions including JMeter, k6, Gatling, or Locust.
• Experience integrating quality gates into CI/CD pipelines using platforms such as GitHub Actions, Jenkins, GitLab CI, or Azure DevOps.
• Solid understanding of cloud-native architectures, APIs, microservices, containerization, SQL, and scripting languages such as Python or JavaScript/TypeScript.
• Experience applying AI-powered development and testing tools to improve automation, test design, and quality analysis.
• Strong analytical, communication, and executive presentation skills, with the ability to influence cross-functional stakeholders and lead organizational change.
• Experience with observability, accessibility, security testing, regulated environments, or large-scale enterprise software is considered an advantage.

• Competitive salary with compensation determined by experience, skills, and qualifications.
• Comprehensive medical, dental, vision, disability, and employer-paid life insurance coverage.
• 401(k) retirement plan.
• Fully paid parental leave program.
• Generous paid time off and paid company holidays.
• Flexible work schedules and remote work opportunities.
• Dedicated Quiet Fridays with no non-essential internal meetings.
• Casual and collaborative work environment.
• Mental health resources and wellbeing support.
• Opportunities for professional growth within a global, flexible workplace.