PATIENT EXPERIENCE SPECIALIST / Outpatient Clinic in Phoenix, Arizona at Recovia LLC

PATIENT EXPERIENCE SPECIALIST / Outpatient Behavioral Health Clinic

Recovia, LLC is seeking a PATIENT EXPERIENCE SPECIALIST for our Outpatient Behavioral Health Clinic in TEMPE Arizona. Hours are M-F, 7:45am - 4:45pm.

The address is:

Tempe Clinic

1910 E Southern Ave
Tempe AZ 85282

This is NOT a remote or hybrid position.

In this pivotal role, you will enhance patient interactions and support our mission of delivering compassionate and individualized care.

Responsibilities:

• Serve as the primary point of contact for patients, addressing inquiries and providing exceptional customer service.
• Assist with scheduling appointments and managing patient flow to ensure a seamless experience.
• Maintain accurate patient records and documentation in compliance with healthcare regulations.
• Collaborate with clinical staff to facilitate communication regarding patient needs and treatment plans.
• Educate patients about services offered and guide them through their treatment journey.
• Support administrative tasks as needed to enhance operational efficiency.
• Foster a welcoming atmosphere that aligns with our values of compassion and inclusivity.

If you're ready to make a meaningful impact in the lives of others while growing your career in a supportive environment, we invite you to apply today and join the Recovia, LLC revolution!

Qualifications:

• Proven experience in a medical office setting, demonstrating strong customer service skills.
• Familiarity with medical terminology and administrative processes.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively within a team-oriented environment.
• Proficiency in office software and electronic health record systems is preferred.