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Office Specialist- Reception in Chesapeake, Virginia at City of Chesapeake Human Resources

NewSalary: $37562 - $56008Industry: Government/Civil ServiceJob Function: Admin/Clerical/Secretarial
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description

Working Title of Vacant PositionOffice Specialist- Reception
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: CHES INT BEHAV HEALTHC
Division: CIBH MENTAL HLTH SVC
Requisition Number: 2026385
Number of hours worked per week: 40
Work Schedule: Monday-Friday: 8:00am-5:00pm with 1hr lunch. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Rarely- Less than 1 hour per week.
Work Site Location: Chesapeake, VA
Position Driving Requirement: N - Never
Pay Basis: Semi-Monthly
Advertised Salary:
Starting Salary: $37,562 – $56,008
Starting salary depends on experience and qualifications.


Job Description:
Front Office-Clerical Support
At Chesapeake Integrated Behavioral Healthcare (CIBH), we are committed to providing high-quality healthcare a compassionate and patient-centered environment that reflects the City of Chesapeake’s CARE standards: Courteousness, Attentiveness, Responsiveness, Empowerment, and Stewardship! As the first point of contact for the people we serve, your role is to provide exceptional front-office support while maintaining a welcoming and efficient environment. If you have a passion for helping others and enjoy working in a fast paced setting, we would love to meet you.

Duties will include:

  • Greet Visitors and assist in directing them to the appropriate areas.
  • Schedule appointments for a team of physicians, nurse practitioners, and clinical staff
  • Manage the check-in and check-out process
  • Collect co-payments and reconcile receipts daily for city deposit
  • Utilize multi line phone system to assist callers or route calls to the appropriate party
  • Assist with staff and client inquiries and resolve issues in a timely and empathetic manner
  • Provide assistance in other areas as needed.
  • Other duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.


Required Qualifications:
Vocational/Educational Requirement: Requires a high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.

Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.


Preferred Qualifications:
Prior Experience in a Medical Front Office
Previous Experience using an electronic health record



Job Open Date: 08/06/2026
Job Close Date: 08/13/2026
Open Until Filled: No

Special Instructions to Applicants:
This position is located at 224 Great Bridge Blvd, Chesapeake, VA.

Please ensure that all employment history listed on the application and resume is identified as either Full or Part time.

Job Location

Chesapeake, Virginia, 23322, United States

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