Senior Manager of Accounts Receivable (AR) in Austin, Texas at Sims Municipal Recycling
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Job Description
About Circular Services
Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused.
About the Role:
The Senior Manager of Accounts Receivable (AR) is responsible for leading the accounts receivable function, including overseeing billing, collections, and customer account management. This role will lead a newly integrated Accounts Receivable team by combining existing billing and AR functions into a single, high-performing organization. The Senior Manager will drive operational excellence by enhancing processes, improving collection strategies, ensuring billing accuracy, and partner closely with internal and external stakeholders to support a fast-growing, dynamic business.
Benefits:
- Comprehensive Medical, Dental, and Vision coverage
- Company-paid Life Insurance
- Flexible Spending Account (FSA)
- 401k with company match
- Paid Parental Leave
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
Responsibilities:
- Lead, coach, and develop the Accounts Receivable team, providing performance management, training, and career development.
- Oversee the complete invoice to payment lifecycle, ensuring timely and accurate billing, collections, and customer account management.
- Develop, maintain, and continuously improve collection strategies, processes, and performance metrics.
- Manage the accounts receivable aging report and proactively monitor past due accounts to improve collections and reduce outstanding balances.
- Ensure billing accuracy by reviewing invoices, credit memos, reconciliations, and resolving customer billing discrepancies.
- Oversee reconciliations, including scale ticket reconciliations and other account balancing activities.
- Monitor collection activities and ensure consistent follow-up with customers while maintaining positive customer relationships.
- Build strong cross-functional relationships with Operations, Finance, Sales, Leadership, and other departments to resolve issues and improve processes.
- Retrieve payment and banking information from financial institution portals and ensure timely recording of customer payments.
- Utilize Excel to analyze large data sets, reconcile transactions, and upload information into company systems.
- Identify opportunities to improve systems, workflows, automation, and reporting capabilities to support business growth.
- Support system enhancements, implementations, and migrations related to accounts receivable and billing processes.
- Produce reporting and analysis on AR performance, collection trends, aging, and key performance indicators for leadership.
- Perform other duties and special projects as assigned to support departmental objectives and evolving business needs.
Minimum Job Qualifications:
- Minimum of 5 years of experience in Accounts Receivable, Billing, or Collections, including leadership experience.
- Demonstrated experience managing high-volume transactions in a faced paced environment.
- Intermediate Microsoft Excel skills, including working with large, complex spreadsheets and data analysis.
- Highly organized and detail oriented with strong critical thinking skills.
- Deliver customer service and maintaining positive relationships with both internal and external stakeholders.
- Ability to work collaboratively with internal stakeholders.
Preferred Job Qualifications:
- Associate's or bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- Experience working in a multi-state business environment.
- Experience with ERP systems such as CieTrade, iTA, or similar accounting platforms.
EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.