Resident Care Coordinator in Clemson, South Carolina at Tiger Dirt LLC

Join Our Team

At Clemson Heritage, we are committed to creating a true home where residents can live with dignity, purpose, comfort, and joy. We are seeking a compassionate, organized, and dependable Resident Care Coordinator (RCC) to help lead our care team and ensure our residents receive exceptional, person-centered care each day.

The Resident Care Coordinator plays an important leadership role within the community, working closely with the Resident Care Director, Executive Director, care team, residents, and families. This position is ideal for someone who enjoys being hands-on, supporting and developing team members, solving problems, and building meaningful relationships with seniors and their families.

Key Responsibilities
Assist with the day-to-day coordination and oversight of resident care services.
Support the Resident Care Director in ensuring residents receive appropriate, timely, and compassionate care.
Help supervise, coach, train, and support Care Partners and other resident care team members.
Assist with scheduling and staffing to maintain appropriate coverage for resident needs.
Participate in resident assessments, service plan updates, and changes in condition as appropriate.
Monitor residents for physical, emotional, behavioral, or functional changes and promptly communicate concerns to the appropriate team members.
Maintain communication with residents, families, physicians, pharmacies, home health providers, hospice providers, and other healthcare partners as needed.
Assist with medication management processes and medication-related documentation in accordance with community policies and applicable regulations.
Help ensure resident records, documentation, and care-related information are accurate and completed timely.
Respond professionally and compassionately to resident and family questions or concerns.
Assist with onboarding, orientation, and ongoing training of resident care team members.
Promote accountability, teamwork, professionalism, and a positive workplace culture within the care department.
Help ensure compliance with company policies, state regulations, licensing requirements, and resident rights.
Participate in community meetings, care conferences, and quality improvement initiatives.
Provide hands-on resident care when necessary to support the team and ensure resident needs are met.
Assist with emergency situations and participate in the community's on-call rotation, if applicable.
Perform other duties as assigned to support residents and community operations.
Qualifications
High school diploma or equivalent required.
Previous experience in assisted living, memory care, senior living, long-term care, or a related healthcare setting strongly preferred.
Previous supervisory, lead caregiver, medication technician, or care coordination experience preferred.
Current certifications or credentials required by applicable state regulations.
CPR/First Aid certification preferred or ability to obtain upon hire.
Knowledge of resident care practices, medication management, documentation, and senior living regulations preferred.
Strong leadership, communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable addressing performance concerns and holding team members accountable while maintaining a supportive leadership approach.
Must demonstrate compassion, patience, professionalism, and respect when working with residents, families, and team members.
Must be dependable and willing to assist with staffing needs when necessary.
Ability to meet the physical requirements of the position, including standing, walking, bending, reaching, and assisting residents as appropriate.
What We're Looking For

Our ideal Resident Care Coordinator is more than a scheduler or supervisor. We are looking for someone who is visible, engaged, and willing to lead from the floor.

You may be a great fit if you:

Genuinely enjoy working with seniors.
Know how to lead and motivate a caregiving team.
Remain calm and solutions-focused when challenges arise.
Communicate well with residents, families, and coworkers.
Understand that excellent resident care requires both compassion and accountability.
Notice the little things and follow through.
Are willing to jump in and help your team when needed.
Believe every resident deserves to feel safe, respected, valued, and at home.
Why Join Us?

At Clemson Heritage, our residents are at the heart of everything we do. We believe exceptional senior living begins with exceptional people. We strive to create an environment where team members feel supported, residents feel at home, and families feel confident in the care their loved ones receive.

If you are a compassionate healthcare professional and a strong team leader who wants to make a meaningful difference in the lives of seniors, we would love to meet you.

Apply today to join the Clemson Heritage team!

Clemson Heritage is an Equal Opportunity Employer. Employment is contingent upon successfully completing all applicable pre-employment requirements, which may include background screening, drug screening, reference verification, and verification of required licenses or certifications.