Ancillary Technician in WEST HARTFORD, Connecticut at ReFocus Eye Health

The Ancillary Technician must demonstrate strong attention to detail, accuracy, efficiency, professionalism, and compassion when interacting with patients. The position requires the ability to learn and perform a variety of diagnostic tests and imaging procedures in accordance with physician orders, clinical protocols, and Solinsky EyeCare standards.

Duties/Responsibilities

• Perform preliminary diagnostic testing and ocular imaging as assigned by the physician and/or clinical leadership prior to the patient's examination.
• Obtain high-quality diagnostic images and test results while ensuring proper patient positioning, instruction, and cooperation.
• Perform diagnostic testing and imaging, which may include, but is not limited to:
  • OCT (Optical Coherence Tomography)
  • Fundus photography
  • External photography
  • Visual field testing
  • Corneal topography
  • LipiScan
  • TearLab
  • InflammaDry
  • Color vision testing
  • Stereo testing
  • VEP
  • ERG
  • HRT
  • Fluorescein angiography (FA), as trained and authorized
  • Other diagnostic testing and imaging introduced by the practice
• Verify the patient's identity and ensure the appropriate tests are completed based on the patient's visit type, physician orders, and established clinical protocols.
• Provide patients with clear instructions regarding diagnostic testing and explain procedures in a professional and reassuring manner.
• Monitor patients throughout testing and promptly communicate any concerns, difficulties, or unusual findings to the appropriate clinical team member.
• Ensure all diagnostic testing and imaging is properly documented and accurately entered into the patient's electronic medical record.
• Review images and test results for technical quality and repeat testing when necessary to obtain usable diagnostic information.
• Maintain and operate diagnostic equipment according to manufacturer recommendations and Solinsky EyeCare procedures.
• Identify and report equipment issues, malfunctions, or maintenance needs to appropriate leadership.
• Maintain clean, organized, and appropriately stocked testing areas and equipment.
• Follow all infection control, patient safety, HIPAA, and OSHA requirements and established practice protocols.
• Maintain patient confidentiality and protect patient information at all times.
• Work efficiently to maintain appropriate patient flow and minimize delays in the clinical workflow.
• Communicate effectively with Ophthalmic Technicians, physicians, and other members of the clinical team regarding completed testing and any issues encountered.
• Demonstrate willingness and ability to learn new diagnostic equipment, testing procedures, and clinical skills as required by the needs of the practice, generally within six months of their introduction.
• Willingness to travel to satellite offices as needed. Reliable transportation is required.
• Assist with other duties and responsibilities as assigned by Clinical Leadership and SEC Management.