Program Manager Supporting USCG Museum in New London, Connecticut at Ruchman and Associates, Inc.

Ruchman and Associates, Inc. is seeking an experienced Program Manager (PM) to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum. The PM serves as the senior on-site manager, overseeing workforce supervision, quality control, scheduling, deliverables, and coordination with Government stakeholders.

Responsibilities:

· Direct day-to-day Contractor-provided services, including administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit maintenance support, and event support.

· Serve as the key liaison between the Contractor and the Government for the performance of this contract and support museum operations.

· Manage Contractor invoicing, staffing costs, performance records, and communications with the CO and COR.

· Recommend Contractor procedures and support implementation of Government-approved museum policies. The Government retains final authority over policy, collections, public access, safety, and program content

· Bachelor’s or Master’s in Museum Studies, Art History, Business, Public Administration, or related field.

· Seven (7) or more years of progressively responsible leadership experience in a museum, cultural institution, public attraction, or similar nonprofit environment, including at least three (3) years managing budgets and personnel

· Deep familiarity with managing personnel and performance management.

· Familiarity with the "back-of-house” including registration, collections care, exhibition production, and facility management.

· Experience planning and monitoring complex operating budgets and labor expenditures.

· Proficiency in performance management, recruitment, and fostering a diverse and inclusive workplace culture.

· Proven track record of translating a 5-year strategic vision into actionable annual work plans and KPIs.