Director Business Operations for Surgical Services & Procedural Areas in Schenectady, New York at Ellis Medicine

The primary role of the Director of Business Operations is to synchronize the programmatic and development efforts across the organization. The Director of Business Operations will translate executive guidance into synchronized action across surgical services to develop and sustain organizational processes and create more efficient program management and delivery of services.

Provides administrative oversight and direction of surgical services, including but not limited to, business growth, strategic planning, marketing, financial stewardship, inventory workflow and daily operational activities. Ensures all areas operate within the established policies, procedures, and strategic objectives of Ellis Medicine and in compliance with all local, state and federal regulations.

EDUCATION AND EXPERIENCE REQUIREMENT(S):

• Minimum 1-3 years pervious management experience and/or hospital management required.
• An advanced business or healthcare management degree, such as an MBA or MHA is preferred.
• Orchestration of cultural transformation, consolidation and alignment.
• Previous work in a highly matrixed organization.
• Proficiency to drive operational and financial performance through best practices.
• Utilization of IT platforms in complex systems
• Achievement of financial targets, optimizing revenue cycle performance.
• Promotion of professional development of practice operations and infrastructure.
• Development of business and operational planning.
• Resource planning and budgeting.
• Presentation and communication to individuals and large groups.
• Possesses exceptional communication skills and situational awareness.
• Possesses strong aptitude for working compatibly with physicians and staff.
• Possesses ability to prioritize incoming information and adjust to changing conditions.
• Possesses ability to conduct research, analyze data, and exhibit confidence in decisions made.
• Understands the importance of efficiency, cost effectiveness, and profitability.

PRIMARY RESPONSIBILITIES OF THE POSITION:

• Lead the execution of a strategic and operational performance plan focused on financial improvement, consolidation, and right-sizing.
• Building infrastructure, managing growth, team-building, developing operational efficiencies, establishing best practices, and implementing key measurement tools.
• Develop and implement a comprehensive plan to standardize and optimize operational and financial performance of each individual group practice to successfully function as a large consolidated multi-specialty group.
• Design and execute unique and innovative approaches for achieving best practice performance through operational improvements.
• Lead the implementation and operationalize new groups.
• Educate others on efficient practice operations to ensure organizational wide understanding and buy-in on current goals and initiatives.

Coordination of Clinical Operations

• Reviews departmental productivity levels and work functions to properly allocate human resources.
• Develops departmental goals for increased productivity, improved efficiencies, and enhanced customer service.
• Regularly benchmarks performance measures to identify best practice and directs implementation of necessary changes.
• Oversees the data abstractors department to ensure accurate input of data.
• Oversees continuous quality improvement initiatives by providing direction to department leaders and monitoring of interdisciplinary involvement in clinical projects.
• Optimizes inventory workflow and adjusts par levels appropriately based on usage.

Development and Implementation of Strategic Plans

• Monitors service line growth and recommends strategies based on operational statistics and market needs and trends.
• Develops and maintains relationships and marketing efforts with physicians and other referral sources.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.

Financial Management

• Vigilantly monitors cost management in alignment with patient volumes and revenue generation.
• Approves departmental operation and capital budgets ensuring sufficient funds and personnel are available to accomplish departmental objectives within established financial guidelines.
• Collaborate with senior leadership in the development of performance goals and long-term operational plans.

Development and Ongoing Maintenance of Collaborative Relationships

• Develops and maintains strong, positive relationships with investors, members of medical staff, facility personnel, business partners, and guests to achieve business goals.
• Acts as a liaison between physicians and other departments to help troubleshoot and resolve problems.
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
• Maintains current contracts with vendors and explores new contract opportunities while being fiscally responsible.
• Serves as the lead facilitator for all cabinet meetings related to surgical services including but not limited to Cardiac Cabinet, and Surgical Services Executive Committee.
• Works collaboratively with the Director of Surgical Services and the Director of Cardiovascular Services

PHYSICAL REQUIREMENTS:

• Should be able to push/pull, lift/move 15 lb., be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to be stationary at a workstation for a prolonged period time in addition to being able to squat or be mobile for a reasonable length of time and distance. Communication requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws, reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $58.87-$94.70 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.