Housing Education & Community Engagement Specialist in San Francisco, California at Mission Action

Mission Action has been growing rapidly, therefore, we have created a lot of new positions across our different programs and departments. Please consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video.

Job Announcement

Housing Education & Community Engagement Specialist

Position Title: Housing Education & Community Engagement Specialist

Department: Community Engagement & Organizing (CE&O)

Program: Mission SRO Collaborative (MSROC)

Reports To: MSROC Program Manager

Pay: $25.48/hr Full-Time. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Position Summary

The Housing Education & Community Engagement Specialist supports the implementation of tenant education, outreach, and community engagement activities within the Mission SRO Collaborative (MSROC) program funded through the San Francisco Department of Building Inspection (DBI). This position is responsible for developing and facilitating tenant rights workshops, supporting multilingual outreach strategies, coordinating community engagement efforts, and strengthening tenant participation and leadership within SRO communities.

The Housing Education and Community Engagement Specialist works collaboratively with tenant counselors, outreach staff, promotoras, legal partners, and community organizations to ensure SRO residents have access to culturally responsive education, housing resources, and tenant stabilization supports.

Core Responsibilities

• Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
• Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
• Support the creation and distribution of multilingual outreach and educational materials.
• Coordinate outreach activities with staff, promotoras, and community partners.
• Build relationships with SRO tenants, tenant leaders, and community organizations.
• Support resident leadership development and tenant engagement activities.
• Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
• Track outreach, workshop participation, and engagement data for reporting purposes.
• Support program planning, implementation, and continuous quality improvement efforts.
• Participate in staff meetings, trainings, and cross-program coordination activities.
• Perform other related duties as assigned.

Qualifications

• Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
• Strong understanding of housing justice, tenant rights, and/or SRO communities in San Francisco.
• Experience facilitating workshops or community education sessions.
• Strong relationship-building and communication skills.
• Ability to work collaboratively across teams and community partnerships.
• Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
• Bilingual Spanish/English strongly preferred.
• Strong organizational and documentation skills.

Preferred Qualifications

• Experience working within SRO communities.
• Experience with DBI, housing stabilization, or tenant counseling programs.
• Experience supervising outreach or engagement activities.

Mission Action (www.missionaction.org) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.