ADMINISTRATIVE COORDINATOR - ENTERPRISE RISK, CLAIMS, INSURANCE in Owing Mills, Maryland at LifeBridge Health

• Accurately and timely enter and initialize all new professional and general liability potentially compensable claims and claims/suits into the claims database
• Categorize and upload critical claim documents
• Perform regular audits of the database to ensure all fields – from claimant details to loss types – are consistent and up to date
• Maintain accurate insurance policy information in the claims database
• Generate and distribute regular claims reports (including monthly loss runs)

Enterprise Risk and Insurance Program Support

• Process and fulfill requests for insurance verification and claims history letters
• Collaborate cross-functionally with Credentialing Department to provide claims data to support the medical staff reappointment process
• Facilitate the investigation of potential or alleged claims, ensuring comprehensive data collection and timely reporting to commercial insurance carriers

Litigation Support

• Regularly update all claims files in claims database and categorize and save pleadings, status reports, and other documents to electronic filing system
• Track and calendar all deadlines stemming from scheduling orders
• Coordinate with internal legal counsel, external counsel, external adjusters, insurance partners, and other stakeholders
• Manage complex calendars, schedule meetings, and coordinate conflicts

Financial & Expense Tracking

• Update database and other spreadsheets with defense costs, settlement payments, and expenses
• Prepare expense summaries as needed for leadership
• Verify that legal and vendor invoices align with current activity
• Process invoices, payroll, reimbursements, and other financial transactions

Administrative Support

• Screen and triage telephone calls
• Prepare correspondence, memoranda, reports, presentations, meeting agendas, and minutes, often involving confidential or sensitive information
• Open, sort, and distribute mail
• Create and maintain organized electronic files
• Maintain office supplies and prepare inventory and purchase orders

QUALIFICATIONS AND REQUIREMENTS:

• 5-7 years in a litigation, risk management, or insurance environment. Experience with database management, running reports, strong Excel experience and administrative experience. Previous experience in a healthcare setting is highly preferred. Must be a self starter with critical thinking skills to problem solve in a fluid environment.
• High School Diploma or GED required; Associate's degree preferred

Key Words

Legal Secretary

Database Management

Critical thinking