Wait Staff Fine Dining in Medora, North Dakota at Theodore Roosevelt Medora Foundation

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Our Restaurant

The New Taste of The Old West. Theodore’s Dining Room is a fresh culinary experience in a historic and elegant atmosphere. From Fresh Garden Salads and delectable Brussel Sprouts to Bacon-wrapped steaks and tantalizing Buffalo Osso Bucco, Theodore’s Dining Room has something for everyone! Pair any meal with a cocktail from TR’s Tavern, open year-round in the historic Rough Riders Hotel in the heart of downtown Medora.

Summary

The Fine Dining Server creates an exceptional, personalized dining experience through polished service, detailed menu and beverage knowledge, precise order handling, and attentive guest care. This role anticipates guest needs, follows established fine-dining steps of service, and works closely with the culinary and front-of-house teams to ensure every meal is memorable.

Duties/Responsibilities

• Welcome guests promptly and provide warm, polished, and attentive service throughout the dining experience.
• Follow established fine-dining steps of service, etiquette, and timing standards.
• Maintain thorough knowledge of menu items, ingredients, preparation methods, daily features, allergens, wine, cocktails, and nonalcoholic beverages.
• Describe menu and beverage offerings accurately, answer questions, and make thoughtful recommendations based on guest preferences.
• Accurately take, enter, and communicate food and beverage orders, including allergies, dietary restrictions, and special requests.
• Coordinate with culinary, bar, host, and support teams to ensure accurate preparation, proper pacing, and timely delivery.
• Serve food and beverages using appropriate fine-dining presentation, handling, and table-service techniques.
• Monitor each table, anticipate guest needs, and discreetly maintain place settings, beverages, and table appearance.
• Confirm guest satisfaction and promptly address concerns or involve management when appropriate.
• Prepare and present accurate checks, process payments securely, and complete required point-of-sale procedures.
• Verify identification and serve alcoholic beverages in accordance with applicable laws, regulations, and company policy.
• Maintain clean, organized, fully stocked service areas and assist with opening, closing, side-work, and dining-room setup.
• Follow all food-safety, sanitation, workplace-safety, and responsible beverage-service requirements.
• Participate in required training and workplace safety meetings.
• Promote relevant events and services by providing guests with enthusiastic and accurate information.
• Build positive working relationships with guests, coworkers, and management consistent with TRMF values.
• Perform other related duties as assigned.

Supervisory Responsibilities - None

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Reliable, on time, and ready for every scheduled shift.
• Positive attitude, and excellent interpersonal skills.
• Strong attention to detail and the ability to multitask.
• Clean and neat appearance.
• Able to learn and follow directions.
• Adhere to restaurant uniform policy always.

Required Education and Experience

• Minimum of three years of serving experience in a professional fine-dining environment.
• Demonstrated knowledge of fine wines, classic cocktails, dining etiquette, food preparation, allergens, and fine-dining steps of service.
• Experience using a point-of-sale system and accurately handling guest payments.
• Strong judgment and problem-solving skills, with the ability to resolve service issues professionally.
• Must meet the minimum legal age required to serve alcoholic beverages.
• Fluency in English is required; bilingual ability is a plus.

Work Environment

This position is in a fine dining restaurant. Evenings, weekends, and holidays are required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to lift to 25 lbs. at times.

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.

Our Location

• TRMF is in Medora, North Dakota, in the heart of the Badlands and near the entrance to Theodore Roosevelt National Park.
• Located near the North Dakota and Montana border along Interstate 94, Medora offers convenient access to 110 square miles of rugged natural beauty, outdoor recreation, and regional attractions. Employees have opportunities to experience the surrounding Badlands through activities such as stargazing, biking along the Maah Daah Hey Trail, and exploring the Medora area.
• The Life Skills Center serves as TRMF’s central hub of operations and provides a state-of-the-art campus designed to support employee work, learning, wellness, and community. The facility includes a dining room, fitness center, and designated spaces for music, studying, learning, prayer, reflection, and social connection.