Assistant Director, Registration and Records - Monroe Community College in Rochester, New York at Monroe Community College

Monroe Community College

Position Title: Assistant Director, Registration and Records - Monroe Community College

Location: Rochester, NY Category: Professional Staff Job Type: Full Time Posted On: Fri Oct 23 2026 Job Description:

Function of Position:

The Assistant Director works closely with Registration & Records team members, faculty, facilities, and service & operational offices to manage and maintain the graduation process at Monroe Community College. The Assistant Director serves as the primary point of contact for faculty and staff regarding graduation-related processes and needs. The Assistant Director uses a variety of technology systems to support the efficient management of student and academic records. Success in this role requires strong attention to detail, flexibility, customer service, and collaboration. The Assistant Director reports to the Director of Registration and Records.

Primary Functions:

The Assistant Director is part of the Registration & Records management team and assists the Director with office operations, staff coordination, and departmental initiatives. The specific duties of the Assistant Director of Registration and Records include, but are not limited to, the following:

Graduation:

• Serves as the lead for all graduation processing activities.
• Serves as the department liaison for Commencement.
• Processes course substitutions, working closely with the Office of Curriculum.
• Oversees the Fresh Start program and related processes.
• Maintains and updates coding of Honors-eligible students.
• Processes enrollment and degree files for submission to the National Student Clearinghouse.
• Oversees Reverse Transfer processing and reporting.

Master Schedule:

• Develops and maintains final examination schedules for all campuses.
• Assigns academic classrooms.

Office/Management:

• Creates and oversees the clerical staff schedules, including the phone/window schedule.
• Supervises the student aides.
• Maintains and updates the SharePoint site.
• Serves as the department's web liaison.

Other:

• Assists with supervision of the clerical staff.
• Supervises the office in complying with the Family Educational Rights and Privacy Act of 1974 as it affects students, faculty, and staff.
• Assumes additional responsibilities and committee assignments as directed by the Director of Registration and Records.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. This includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

Job Requirements:

Required Qualifications:

• Bachelor's degree from an accredited institution.
• Three years of experience in a role of similar complexity, subject area, and responsibility.
• Basic knowledge of processes, using general industry knowledge and professional experience.
• Demonstrated ability to work with a diverse college community with complex curricular offerings.
• Commitment to supporting an inclusive environment on campus. Evidence of respect for and understanding of people with diverse backgrounds, abilities, and needs.
• Evidence of commitment to the philosophy, purposes, and programs of a comprehensive community college.

Preferred Qualifications:

• Master's degree from an accredited institution
• Excellent management and writing skills.
• Knowledge of DegreeWorks.
• Knowledge of Banner or other student information systems.
• Proficiency in data management, attention to detail, and accuracy.
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently.

Additional Information:

Salary: Salary is determined based on experience, internal equity, and college budget. This position has a range of $65,000 to $70,000 and is based on these factors.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Physical Demands and Working Conditions: The physical demands and working conditions described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves primarily sedentary work, including prolonged periods of computer use and keyboarding. The role requires the ability to communicate effectively in verbal and written form. The position may involve occasionally lifting or moving items up to 10 pounds. Work is performed in a typical office environment with no adverse conditions. Occasional travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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