Float Teller in Romney, West Virginia at The Bank of Romney

Job Title

Float Teller (Part-Time)

Date Updated

10.23.2026

Supervisor

Teller Operations Supervisor

Department

Teller Operations

Job Details

Starting rate - $14.00, pay commensurate with experience

Schedule – Monday through Friday, 8:30-5:00 pm and one Saturday per month, 8:00-12:00 pm

Job Purpose

The Float Teller performs a role supporting the Bank’s daily frontline customer service operations. This position is responsible for accurately providing professional and efficient teller service to customers. The Float Teller travels between each branch location as needed (Main, Sunrise, Augusta, Springfield, Capon Bridge and Paw Paw).

The Float Teller must demonstrate a high degree of accuracy, confidentiality, dependability, and attention to detail while providing exceptional service to both internal and external customers.

Principal Duties and Accountabilities

• Provide friendly, professional, and efficient service to customers.
• Process deposits, withdrawals, check cashing, loan payments, transfers, and other customer transactions accurately.
• Maintain and balance an assigned cash drawer.
• Verify cash, checks, identification, signatures, and transaction documentation in accordance with Bank procedures.
• Assist customers with routine account questions and appropriately refer more complex issues to the appropriate employee or department.
• Identify opportunities to introduce customers to additional Bank products and services.
• Maintain appropriate cash levels and follow established cash-handling and security procedures.
• Protect customer information and maintain strict confidentiality.
• Remain alert to potential fraud, suspicious activity, counterfeit currency, and unusual transactions and report concerns according to Bank procedures.
• Comply with all applicable Bank policies, procedures, and regulatory requirements.
• Assist with opening and closing procedures as assigned.
• Provide teller coverage as needed to support staffing and customer service needs.

Additional Responsibilities

• Maintain dependable attendance and punctuality.
• Participate in required training and professional development.
• Maintain knowledge of Bank products, services, policies, and procedures.
• Support a positive, professional, and team-oriented work environment.
• Perform other duties and responsibilities as assigned.

Performance Expectations

Success in this position requires consistent accuracy, strong customer service, timely completion of assigned work, effective balancing and reconciliation skills, dependable attendance, confidentiality, and a willingness to assist wherever needed to support the Bank and its customers. This position will be required to work one Saturday per month.

Knowledge, Skills and Abilities

• Strong mathematical and basic accounting skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to balance multiple responsibilities and prioritize work effectively.
• Strong organizational and recordkeeping skills.
• Ability to identify and research discrepancies.
• Strong customer service and interpersonal skills.
• Ability to handle confidential and sensitive information appropriately.
• Ability to communicate effectively with customers, coworkers, and management.
• Basic proficiency with computers, spreadsheets, and banking/accounting software.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to work accurately in a fast-paced environment with frequent interruptions.
• Strong problem-solving skills and willingness to ask for assistance when necessary.

Education and Experience

• High school diploma or equivalent required.
• Previous banking, teller, bookkeeping, accounting, or cash-handling experience preferred.
• Previous experience in a financial institution is preferred but not required for a candidate demonstrating strong mathematical, organizational, and customer service skills.

Physical Requirements

The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Duties may require prolonged periods of sitting or standing, regular use of a computer, handling currency and documents, and occasional lifting or moving of items associated with normal banking operations.

Compliance Responsibilities

The Float Teller is responsible for understanding and complying with applicable laws, regulations, Bank policies, procedures, internal controls, security requirements, and confidentiality standards applicable to the position. The employee is expected to complete all required compliance training and promptly report suspected fraud, suspicious activity, security concerns, or policy violations through appropriate channels.