Busperson/Food Runner - Casino in Coquitlam, British Columbia at Lahal Management LP

Under the direction of the Supervisor, Food & Beverage, the Bus Person supports the service team by maintaining a clean, organized, and guest‑ready dining environment in the F&B areas. This role contributes to a safe, efficient, and welcoming workplace while upholding all company policies and procedures.

Key Accountabilities

• Greets guests in a friendly and professional manner
• Assists in seating guests when required and supports servers during busy periods
• Clears and resets tables quickly and efficiently
• Ensures tables, counters, and service areas are clean, sanitized, and properly stocked
• Restocks cutlery, glassware, plates, condiments, and service stations as needed
• Supports servers by delivering food and beverages when appropriate
• Monitors guest needs and communicates requests to servers or management
• Assists in resolving guest concerns by notifying the appropriate team member
• Performs opening, closing, and side duties as assigned
• Handles basic cleaning tasks, including sweeping, wiping surfaces, and maintaining cleanliness standards
• Communicates effectively with all operational departments
• Builds positive working relationships with guests, team members, and leadership
• Ensures compliance with health, safety, and sanitation regulations
• Performs other duties as assigned

Education and Qualifications

• Availability to work a flexible schedule including evenings, weekends, and holidays
• Previous experience in a restaurant or hospitality environment an asset
• Strong communication and teamwork skills
• Ability to multi‑task and prioritize in a fast‑paced environment
• Ability to follow rules, regulations, policies, and procedures at all times
• Ability to obtain a Gaming Worker license
• Serving it Right Certification

Work Environment Considerations

• Standing and walking for extended periods and non‑traditional hours, including late nights, weekends and holidays