Facilities Coordinator in Greenfield, Massachusetts at Community Health Center of Franklin County Inc

PRIMARY RESPONSIBILITIES:

1. Conduct routine walkthroughs and surveys of all organizational locations to identify maintenance needs, safety concerns, and facility improvement opportunities.
2. Respond promptly to Environmental and Facility Safety incidents reported by staff, investigate issues, and coordinate timely corrective actions.
3. Monitor the overall condition and functionality of buildings, grounds, and facility systems to ensure safe and efficient operations.
4. Maintain inventory of facility, maintenance, and operational supplies; order and restock materials as needed.
5. Assist Chief Operations Officer & Director of Operations with emergency preparedness planning, response coordination, and facility readiness for emergencies or unexpected events.
6. Support office relocations, furniture moves, assembly, and workspace setups as needed.
7. Oversee grounds upkeep, waste management, and general cleanliness of exterior and common areas.
8. Assist with small facility improvement projects, repairs, and space optimization initiatives.
9. Communicate regularly with staff, leadership, and vendors regarding facility needs, project updates, and service issues.
10. Travel regularly between organizational sites to monitor facility conditions, respond to issues, and provide operational support as needed.
11. Provide after-hours response and support for urgent facility, maintenance, safety, or emergency situations as needed when DOO is unavailable.

REQUIRED SKILLS, EDUCATION & EXPERIENCE:

Experience

1. High school diploma or equivalent required; associate degree or technical training in facilities management, building maintenance, or related field preferred.
2. Minimum of 2–3 years of experience in facilities coordination, maintenance, building operations, or a related hands-on role preferred.
3. Experience performing routine facility inspections and identifying maintenance or safety concerns.
4. Experience coordinating repairs, preventative maintenance, and working with outside contractors or vendors.
5. Experience maintaining inventory, ordering supplies, and managing facility-related materials.
6. Experience supporting office moves, furniture assembly/setup, and workspace transitions.
7. Familiarity with workplace safety standards, OSHA guidelines, and emergency preparedness procedures preferred.

Required Skills

1. Basic knowledge of building systems, including HVAC, plumbing, electrical, and general maintenance practices.
2. Strong problem-solving skills with the ability to assess issues and determine appropriate next steps.
3. Excellent organizational skills with the ability to manage multiple priorities and deadlines.
4. Strong communication and customer service skills when working with staff, leadership, vendors, and contractors.
5. Ability to work independently and take initiative in identifying and resolving facility needs.
6. Ability to lift, move, and transport supplies, furniture, and equipment as needed.
7. Valid driver’s license and ability to travel between multiple locations as required.
8. Ability to respond calmly and effectively during emergencies or urgent facility situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:

While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations where medical care is provided. This position performs tasks that involve exposure to blood, body fluids or tissues.

This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

CHCFC is an Equal Opportunity Employer and does not discriminate on the basis of any protected status under federal or state law. CHCFC is committed to fostering a diverse and inclusive workplace.

DISCLAIMER:

This job description reflects the general nature and level of work performed and is not intended to be an exhaustive list. It does not constitute an employment contract. Duties and responsibilities may be modified based on organizational needs.