Sr. Claims Consultant, Private Risk Management - IAS in United States at Jobgether
Explore Related Opportunities
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Claims Consultant, Private Risk Management – IAS based in the United States.
This role serves as a senior-level claims expert and trusted advocate for high-net-worth individuals and families managing complex personal insurance portfolios. You will guide clients through high-value and often sensitive claims involving luxury homes, automobiles, watercraft, fine art, jewelry, and umbrella liability coverage. Acting as both advisor and escalation point, you will ensure claims are handled with precision, urgency, and a high standard of service. The position requires deep technical expertise in personal lines claims and the ability to navigate carrier relationships with confidence and authority. You will work closely with clients, adjusters, and internal advisors to drive optimal outcomes while maintaining trust during high-pressure situations. This is a highly autonomous role where relationship management, technical judgment, and advocacy directly shape client experience.
- Serve as a dedicated claims advocate for high-net-worth clients, managing complex personal lines claims across property, auto, watercraft, collections, and excess liability exposures.
- Coordinate and monitor claims activity across client portfolios, ensuring accuracy of reserves, timely reporting, and adherence to best practices and carrier standards.
- Act as a liaison between clients, insurance carriers, adjusters, and vendors to facilitate efficient and favorable claim resolution.
- Conduct proactive claims reviews and provide ongoing status updates, summaries, and insights to internal advisors and stakeholders.
- Support client retention and business development by participating in client meetings and clearly articulating claims advocacy value.
- Identify claims trends and risk exposures across client portfolios and recommend mitigation strategies where appropriate.
- Mentor junior team members and contribute to strengthening claims expertise within the Private Risk Management function.
This role requires strong expertise in personal lines insurance claims, particularly within high-net-worth or private client environments. Candidates should bring at least 3+ years of claims experience, with demonstrated ability to manage complex, high-value cases and interact directly with clients and carriers.
- 3+ years of claims experience, preferably in personal lines or private client insurance
- Strong knowledge of high-value homeowners, auto, watercraft, collectibles, and umbrella liability claims
- Experience working with premier carriers such as Chubb, PURE, AIG Private Client, or similar is highly desirable
- Ability to manage and analyze claims portfolios and identify trends or risk exposures
- Strong negotiation, advocacy, and influencing skills with carriers and adjusters
- Excellent communication skills with the ability to explain complex claims situations clearly and empathetically
- Strong organizational skills and ability to manage multiple concurrent claims in a fast-paced environment
- Proficiency with Microsoft Office and claims or agency management systems
- Professional designations such as AIC, SCLA, CPCU, or ARM are a plus
- Willingness to travel occasionally for client meetings or claims site visits
- Competitive base compensation aligned with experience and expertise
- Comprehensive health, dental, and vision insurance coverage
- Retirement savings plan with employer contributions
- Paid time off, holidays, and flexible work arrangements
- Professional development and support for insurance certifications and continuing education
- Exposure to high-net-worth clients and complex, high-value claims work
- Collaborative, client-focused environment with strong mentorship opportunities
- Additional wellness and employee support programs