Terminal Manager in Charlotte, North Carolina at Colonial Group, Inc.

The Terminal Manager oversees the full lifecycle of terminal operations, including environmental health and safety, warehousing, production, quality, maintenance, project management, and compliance with all applicable federal, state, and local regulations. This role is responsible for ensuring safe, efficient, and productive operations while maintaining high standards of quality, regulatory compliance, and customer service.

• Oversees all terminal operations to ensure safe, accurate, and productive processes.

• Empowers supervisors and trainers to provide employees with documented training, field proficiency testing, and consistent check-ins to validate understanding.

• Attends and contributes to weekly safety meetings with site employees.

• Facilitates collaboration and coordination among warehouse, production, dispatch, quality, purchasing, safety, and sales departments.

• Assigns, tracks, and follows up on planned and random audits to maintain consistency, dependability, operational efficiency, and regulatory compliance.

• Manages one or more Operations Supervisors based on the size and complexity of site operations.

• Facilitates site employee events to promote engagement and a positive work environment.

• Conducts government, customer, and private-sector audits and facility tours as required or requested by leadership.

• Manages the terminal's financial performance, including budget commitments and tracking improvements through key performance indicators (KPIs).

• Maintains operational KPIs and reports progress during monthly operations meetings.

• Ensures Operations Supervisors monitor inventory accuracy and product quality.

• Provides guidance to Supervisors regarding individual development plans for site employees.

• Supports Supervisors with investigations involving accidents, incidents, performance issues, and the implementation of corrective actions.

• Leads continuous improvement initiatives involving safety, employee development, product quality, operational efficiency, and cost control.

• Participates in new-hire interviews and candidate assessments and supports the employee performance review process at the site.

• Assists with customer inquiries regarding product quality and operational processes.

• Follows up on maintenance needs involving critical site infrastructure.

• Ensures compliance with applicable state and federal regulations, including those governing the Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and Federal Railroad Administration (FRA).

• Maintains knowledge of emergency response procedures for hazardous material spills involving product transportation and storage.

• Ensures personnel are trained in the processes and procedures required for their job functions, including product packaging, truck loading, railcar unloading, product storage, safety procedures, and OSHA-required training.

• Performs additional duties and special projects as assigned.

• High school diploma or GED required.

• Bachelor's degree or certification in an industrial field preferred.

• HAZWOPER 24-hour training, including Incident Command, required.

• Minimum of five years of operations experience in the chemical or logistics industry required.

• Minimum of five years of supervisory or leadership experience required.

• In-depth knowledge of distribution industry regulations required.

• Project management skills preferred.

• Strong organizational, leadership, communication, and problem-solving skills.

• Ability to coordinate multiple operational functions while maintaining a strong focus on safety, quality, efficiency, and regulatory compliance.

• Ability to work in an industrial terminal environment, including warehouse, production, and outdoor areas, as required.

• Ability to stand, walk, and navigate the facility for extended periods.

• Ability to climb stairs and access elevated work areas, platforms, and equipment when necessary.

• Ability to bend, stoop, reach, and move throughout the facility to observe operations and conduct inspections.

• Ability to wear required personal protective equipment (PPE), which may include safety footwear, eye protection, hearing protection, hard hats, gloves, and respiratory protection, depending on job duties and site requirements.

• Ability to work in environments where exposure to varying temperatures, noise, industrial equipment, and chemical products may occur, while following applicable safety procedures.

• Ability to respond to operational emergencies and participate in emergency response activities within the scope of assigned training and responsibilities.

Physical requirements may vary based on facility operations and applicable safety requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Eligibility Requirements: Hiring is contingent upon eligibility to work in the United States.

Colonial Group, Inc. is committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Colonial Group, Inc. prohibits discrimination of and will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.