Network Administrator in Glen Allen, Virginia at Century Distribution Systems, Inc

POSITION SUMMARY: Conducts select tasks and activities to design, test, implement, monitor, and maintain Century’s network, systems, and infrastructure under the guidance of the Network Team. Emphasis on supporting IT Infrastructure, new user-focused technology deployments, and ensuring that tasks are completed on time with full documentation.

ESSENTIAL FUNCTIONS AND DUTIES:

OPERATIONS

• Adhere to established standards and best practices. Ensure that audit and security requirements are followed where directed.
• Assist with coordinating long-running projects between departments including creation of shared documentation, timelines, maintenance windows, and resource scheduling
• Maintain IT asset tagging and IT inventory database
• Ensure that server rooms and all IT storage areas are organized and secure
• Manage tasks and helpdesk tickets within Jira Service Management and Software
• Assist IT Teams with the operation of Century’s internal applications
• Create and maintain documentation for IT systems within the scope of this role

USER ADMINISTRATION

• Configure/install new hardware including employee workstations
• Administer 1st and 2nd level technical support for Century staff and internal customers.
• Provision accounts and permissions in accordance with best practices and with proper audit trails
• Support and install system/application updates on user systems
• Provide one-on-one and small group user training for new technology deployments

SYSTEMS ADMINISTRATION

• Assist with new system implementations
• Maintain familiarity with all critical infrastructure and networking systems in use
• Administer business application systems within the scope of the network team
• Troubleshoot systems issues to a root cause and recommend steps to resolve
• Provide department coverage for routine work

ADDITIONAL RESPONSIBILITIES

• Perform other related duties as required and assigned.

KNOWLEDGE, ABILITY AND SKILLS:

• Academic background with the Windows networking environment. Ability to adapt and apply that knowledge to real world IT systems under the direction of the Network Team.
• Ability to competently troubleshoot desktop PCs and business applications
• Understands the importance of maintaining the systems integrity of design, logic, and data.
• Ability to present facts and recommendations effectively in oral and written form.
• Ability to establish and maintain effective relationships with others.
• Proficiency in using and supporting Microsoft products.
• Self-motivated
• Strong written and verbal communication skills.
• Good organizational and analytical skills.

EDUCATION, TRAINING AND WORK EXPERIENCE:

• Associate's or bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent certification, or military experience
• At least 2 years of experience of working with Desktop Hardware configuration, Microsoft Windows 10/11, Active Directory and PowerShell, MS Office Applications (Office 365)
• Microsoft (MCP or MCSE), ITIL Foundations, A+, Network+ certifications
• At least 1 year of experience of working with Microsoft Exchange
• Academic or previous experience administering Windows Servers and Workstations
• Microsoft Azure IaaS and/or Virtualization experience preferred
• Previous troubleshooting experience with Hyper-V is preferred
• Previous SharePoint administration experience is preferred
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Strong written and oral communication skills

ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
• The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment and job sites is usually low, applicable to a business office.

C-TPAT

Century is committed to the Customs Trade Partnership Against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts.

The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company’s discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.